BSOD on a nearly new computer

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  1. Posts : 82
    windows7 home premium 64bit
    Thread Starter
       #41

    Many thanks Boozad, I will await your assesment.
      My Computer


  2. Posts : 82
    windows7 home premium 64bit
    Thread Starter
       #42

    Just had another one Boozad, seems to getting worse!
      My Computer


  3. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #43

    I'll be with you soon as I can mate, I'll be finished with work stuff soon.
      My Computer


  4. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #44

    Right, a couple of things Nick. Firstly, this is the Anti Malware section of MSE.
    Code:
    fffff880`21477218  fffff880`0101316a
    *** WARNING: Unable to verify timestamp for MpFilter.sys
    *** ERROR: Module load completed but symbols could not be loaded for MpFilter.sys
     MpFilter+0x1316a
    It's possible there are some residual scraps of ESET hanging around, not definitely but possible. What I'd recommend here is to grab the ESET uninstall tool again (if you need to), the MSE uninstall tool from the link earlier in the thread and the MSE installation pack (if you don't still have it). Go offline and run both tools (MSE first) to ensure there's no AV left on the system. Reboot as required then perform a clean installation of MSE before going back online.

    I think there's still a driver being mischievous though given the two latest dumps and the fact that MemTest86+ turned up no errors. Deal with the AVs first and then we'll look at Driver Verifier again if needs be.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff8000355a1a0, fffff88021476c20, 0}
    
    Probably caused by : memory_corruption ( nt!MiPerformFixups+80 )
    
    Followup: MachineOwner
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 24, {1904fb, fffff88002199168, fffff880021989c0, fffff80003242825}
    
    Probably caused by : ntkrnlmp.exe ( nt!RtlSubtreePredecessor+9 )
    
    Followup: MachineOwner
      My Computer


  5. Posts : 82
    windows7 home premium 64bit
    Thread Starter
       #45

    Thanks Boozad, will crack on with it now!
    Will post back as soon as.
      My Computer


  6. Posts : 82
    windows7 home premium 64bit
    Thread Starter
       #46

    I have just run the eset unistaller again in safe mode, it said there was nothing to remove.
    Tried mse unistall, it was in dutch I think, from the link you gave me, it never did anything.
    I will look for mse uninstall software.
      My Computer


  7. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #47

    Strange, I thought all uninstallers on that list were good. Let me know if you need help finding one mate.
      My Computer


  8. Posts : 82
    windows7 home premium 64bit
    Thread Starter
       #48

    Found an article on the forum, it recommended uninstalling through normal channels
    Microsoft Security Essentials - Uninstall Completely

    Just scanning now after reinstal of mse, will keep you posted mate, Many thanks for all your help.
      My Computer


  9. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #49

    You're welcome mate, keep us posted with how you go. We'll be here. :)
      My Computer


  10. Posts : 82
    windows7 home premium 64bit
    Thread Starter
       #50

    Ok mate back up with mse, should I run driver verifier now?
      My Computer


 
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