BSOD on a nearly new computer

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  1. Posts : 82
    windows7 home premium 64bit
    Thread Starter
       #61

    38.0.5 it say's it is up to date
      My Computer


  2. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #62

    Yep 38.0.5 is good, that's the latest one.
      My Computer


  3. Posts : 82
    windows7 home premium 64bit
    Thread Starter
       #63

    Here is the latest Boozad, seems to be happening when left overnight with sleep mode enabled.
      My Computer


  4. Posts : 82
    windows7 home premium 64bit
    Thread Starter
       #64

    2nd one today mate, I thought it was getting better!
      My Computer


  5. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #65

    Right I'm looking at the latest one first, a 0x1A, these are usually down to bad RAM or a driver. We know the RAM's good as you've tested with MemTest86+ so we're looking at a driver again. None are showing (sod's law) so I think DV is called for again.

    I'll outline the dump below just to explain briefly what's going on. The 41790 shows that a page table page has become corrupt.
    Code:
    MEMORY_MANAGEMENT (1a)
        # Any other values for parameter 1 must be individually examined.
    Arguments:
    Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2
        contains the address of the PFN for the corrupted page table page.
        On a 32 bit OS, parameter 2 contains a pointer to the number of used
        PTEs, and parameter 3 contains the number of used PTEs.
    Arg2: fffffa80047fff40
    Arg3: 000000000000ffff
    Arg4: 0000000000000000
    There are quite a few Virtual Memory references in the stack too so a Driver Verifier run is going to be in order again.

    Your earlier dump is a 0x1 which is an APC_INDEX_MISMATCH and usually points to a Checked Build but I'm presuming that's not the case here. A bit of info from the dump is below.
    Code:
    BugCheck 1, {76dddc2a, 0, ffff, fffff88020546b60}
    
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    APC_INDEX_MISMATCH (1)
    This is a kernel internal error. The most common reason to see this
    bugcheck is when a filesystem or a driver has a mismatched number of
    calls to disable and re-enable APCs. The key data item is the
    Thread->CombinedApcDisable field. This consists of two separate 16-bit
    fields, the SpecialApcDisable and the KernelApcDisable. A negative value
    of either indicates that a driver has disabled special or normal APCs
    (respectively) without re-enabling them; a positive value indicates that
    a driver has enabled special or normal APCs (respectively) too many times.
    Arguments:
    Arg1: 0000000076dddc2a, Address of system call function or worker routine
    Arg2: 0000000000000000, Thread->ApcStateIndex
    Arg3: 000000000000ffff, (Thread->SpecialApcDisable << 16) | Thread->KernelApcDisable
    Arg4: fffff88020546b60, Call type (0 - system call, 1 - worker routine)
    Maybe a driver is the issue again, I've not dealt with a 0x1 before personally so I can only presume it's possible. Again I think the best bet in this instance would be to run Driver Verifier again.
      My Computer


  6. Posts : 82
    windows7 home premium 64bit
    Thread Starter
       #66

    Thanks mate, will run Dv again now.
      My Computer


  7. Posts : 82
    windows7 home premium 64bit
    Thread Starter
       #67

    Here is the latest dump file mate
      My Computer


  8. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #68

    Nothing showing in that one at all mate unfortunately. Keep DV running and post up any new logs as and when they happen.
      My Computer


  9. Posts : 82
    windows7 home premium 64bit
    Thread Starter
       #69

    no worries, here is another one!
      My Computer


  10. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #70

    Still no driver showing, awkward little bugger this is. Nick, do you have Special Pool enabled in Driver Verifier?
      My Computer


 
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