BSOD on a nearly new computer

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  1. Posts : 82
    windows7 home premium 64bit
       #1

    BSOD on a nearly new computer


    Hi to all, I am new to the forum!
    I purchased a new computer a few months back.
    i7 4790k
    gigabyte gaming 3 motherboard
    gtx 970 gpu
    240gb ssd
    2tb hdd
    16gb ram
    windows 7 home premium 64 bit
    i have been having it crash quite a lot, i bought it to get the best out of fsx
    I have uploaded the dump files so if anybody can shed any light on my issue I would be most grateful.
    Many thanks in advance.
    Last edited by nickbuchanan; 28 May 2015 at 12:10.
      My Computer


  2. Posts : 82
    windows7 home premium 64bit
    Thread Starter
       #2

    Have tried to read the dump files but i have no idea how to!
    any help would be most gratefully recieved.
    Sorry for bumping the thread.
      My Computer


  3. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #3

    Hi Nick,

    There are no dump files in your logs to analyse.

    1. Open Advanced System Settings
    2. Click on Settings in Startup & Recovery
    3. Make sure both boxes indicated below are checked
    4. In the dropdown box ensure you're set to record Small Memory Dumps

      My Computer


  4. Posts : 82
    windows7 home premium 64bit
    Thread Starter
       #4

    Hi Boozad, thank you for your reply.
    my setting are as you stated they should be.
    I followed the tut on getting them, why do you think they are not there?
    does ccleaner remove them?
      My Computer


  5. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #5

    Yeah CCleaner removes them, have you run it since your last BSOD? If so you'll have to refrain from using it for the time being, or uncheck the dump files before running it.
      My Computer


  6. Posts : 82
    windows7 home premium 64bit
    Thread Starter
       #6

    Yes, I ran it yesterday, sods law!
    have had no problems since I removed fsx and all its addons.
    I will give it a day or two and see if i get BSOD again
    Many thanks for your help.
      My Computer


  7. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #7

    You're welcome mate. If you do get any more BSODs run the Log Collector tool again straight away and upload the new logs and we'll get them looked at.

    What's FSX? I'm not familiar with it.
      My Computer


  8. Posts : 82
    windows7 home premium 64bit
    Thread Starter
       #8

    Microsoft flight simulator x
    It is a great simulator, but it is only a 32 bit application
    can I ask, i am better putting all my software onto the ssd rather than using the hhd for things like fsx and addons which can take up alot of space 10-60 gb
      My Computer


  9. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #9

    Ah I get you. All I have on my SSDs (two operating systems) is the OS, Office, Adobe CS2/3 and a couple of frequently used lightweight programs. I install all other programs and games plus DRMs on one of my HDDs. To be honest when I accidently installed Crysis 3 onto my SSD I didn't really notice a massive difference in loading times to when I moved it over to my WD Black. I'd install your software on your HDD personally.
      My Computer


  10. Posts : 82
    windows7 home premium 64bit
    Thread Starter
       #10

    Thanks for that, I will keep it the way I have it.
    I will post again if/when i get a dump file!
    Many thanks.
    Nick.
      My Computer


 
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