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Windows 7: MY Laptop crashes and restarts

26 May 2015   #1
loprik13

64
 
 
MY Laptop crashes and restarts

hello, i have a laptop
model- hp g62
win 7 ultimate x64

lately i have serious BSOD and startup. yesterday i installed softwares to repair pc i installed:

CCleancer
AVG ANTI VIRUS
Hitman PRO
Spyhunter 4-bettter than emmisoft malewares
regcure pro
advanced systemcare 8

and even after installed all this baddass softawares and did scans and repairs with all of them i still have
bsods and resstarts how can i identify the problem what should i do?? thnx for help!

here is the DM collector log
Attachment 360367


My System SpecsSystem Spec
.
26 May 2015   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome loprik mate the info is in Hebrew if I am not mistaken so cannot make out anything in msinfo.

You have a load of unnecessary software on that machine - get rid of
AVG ANTI VIRUS

Spyhunter 4-bettter than emmisoft malewares
regcure pro
advanced systemcare 8 - usually crap ware that promise the earth and eliver grief.

Do this for starters
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
http://www.sevenforums.com/tutorials/433-disk-check.html < if necessary include the /f and /r in the command line as per Option2

if no go then these

http://www.superantispyware.com/
http://www.malwarebytes.org/products/malwarebytes_free/
http://www.bleepingcomputer.com/download/adwcleaner/
ADW download from bleeping computer delete any rubbish found with the malware scans
(NB If one is running Kaspersky security it may rant about ADW - just ignore it or disable Kaspersky while the ADW is being used)

Now if you have had a BSOD then you need to follow these
Dump Files - Configure Windows to Create on BSOD then
Blue Screen of Death (BSOD) Posting Instructions

hopefully the dump files will still be there unless you have had a real good clear out.
My System SpecsSystem Spec
26 May 2015   #3
RolandJS

Windows 7 Professional 64-bit
 
 

Regcure pro & advanced systemcare 8 often eliminate bitsNpieces of Window OS, monitoring & security programs, and tweak and tweak. Such can lead to more problems rather than solutions. Many techs say to stay clear of such utilities.
I recommend running MiniToolBox and Speccy, save the logs, be ready to post or zip the asked-for bitsNpieces of said logs.
My System SpecsSystem Spec
.

26 May 2015   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

As Roland says mate and the dump files would be good so we can see what is in them.
My System SpecsSystem Spec
29 May 2015   #5
loprik13

64
 
 

here is the logs



i dont have BSOD log because i dont have bsod i have black screen and pc restart
My System SpecsSystem Spec
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 MY Laptop crashes and restarts




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