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Windows 7: BSOD in random times with error code 0x0000001E

26 May 2015   #1
Gmare91

Windows 7 Home Premium x64
 
 
BSOD in random times with error code 0x0000001E

Hey guys! I dont know why but i get BSOD with the massage 0x0000001E. Sometimes i dont get it like for 3 days, but sometimes i get it like 3 times in less than 12 hours. Here is a log from dm log collector. Hope u can help me with this one.


My System SpecsSystem Spec
.
27 May 2015   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Code:
Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\YUSRA\Downloads\Compressed\MARKO-PC-26_05_2015_151631,15\052615-28532-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18839.amd64fre.win7sp1_gdr.150427-0707
Machine Name:
Kernel base = 0xfffff800`02c11000 PsLoadedModuleList = 0xfffff800`02e58730
Debug session time: Tue May 26 19:04:52.096 2015 (UTC + 6:00)
System Uptime: 0 days 0:00:19.751
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

.................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004a8c8f8, 0, 0}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004a8c8f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

STACK_TEXT:  
fffff880`031bd6f0 fffff800`02ed5cb9 : fffffa80`04a8c8d0 fffffa80`039fb660 fffff8a0`00000003 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031bdc10 fffff800`02db4697 : fffffa80`04a8c8d0 fffff800`02e2f2d8 fffffa80`039fb660 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031bdc40 fffff800`02d1b6e5 : fffff800`02e91ba0 00000000`00000001 fffffa80`04a71820 fffffa80`039fb660 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031bdc80 fffff800`02c8f4b5 : fffff880`011c1e00 fffff800`02d1b6c0 fffffa80`039fb600 ffffffff`0000055a : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031bdcb0 fffff800`02f1f456 : 00000000`00000000 fffffa80`039fb660 00000000`00000080 fffffa80`039e9040 : nt!ExpWorkerThread+0x111
fffff880`031bdd40 fffff800`02c772c6 : fffff880`02f63180 fffffa80`039fb660 fffff880`02f6dfc0 ffefefb7`ffdf9bff : nt!PspSystemThreadStartup+0x5a
fffff880`031bdd80 00000000`00000000 : fffff880`031be000 fffff880`031b8000 fffff880`03d2d780 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

IMAGE_VERSION:  

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x124_genuineintel_processor_bus_prv

FAILURE_ID_HASH:  {ca6433e5-0c8f-9db0-d4cf-d171805006d5}

Followup: MachineOwner
---------
A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error and what to try here... Stop 0x124 - what it means and what to try: Stop 124 - What it means and what to try
My System SpecsSystem Spec
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 BSOD in random times with error code 0x0000001E




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