Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD after installing new Graphics Card

27 May 2015   #1
Superman360

Windows 7 64 bit
 
 
BSOD after installing new Graphics Card

I recently installed a new gtx970-sc in my gaming rig. After random amounts of time playing games (usually over an hour), the graphics driver "nvlddmkm" stops responding. Most of the time the driver recovers but a few times it has crashed my computer to where my monitor receives no signal, while the computer is still running but frozen. Even if the driver recovers, I have to restart the game b/c it causes the game to crash, losing my progress in the game.

I have used ddu and did a clean install of my graphics driver.
It happens with at least 2 different games(Witcher 3, GTA:V). It hasn't happened with League of Legends yet (although i only played a few games), and I haven't had much time to play other games.
I am using Afterburner to under-clock the card back to factory settings. It seems to reduce the occurrences of the problem slightly, but it doesn't remove the problem.
I have ran FurMark Burn-in test and it ran just fine, 34 FPS @ 74C max.

I suspect either it is a faulty GPU or my PSU cant handle the power requirements with the new card(even though it meets the 500w requirement). I went ahead and ordered a new PSU, but it's not here yet, so I cant rule that out. If someone would take a look at my dump files and let me know what they think the problem is I would appreciate it.

After one of the crashes(on 5/25) I noticed the event viewer said windows did a bugcheck.


My System SpecsSystem Spec
.
30 May 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
30 May 2015   #3
Superman360

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Oops, I fixed the attachment, I'm not sure how i messed that one up.

Update:
I ordered a psu and installed it(Thermaltake Toughpower Gold 750). I gamed for about an hour and no problems. I got off the game and after about 20 min I get a different BSOD error, 0x124 "WHEA_UNCORRECTABLE_ERROR" this time. Haven't gotten it since, not sure why i got it. I did forget to mention in my original post, that i did update my BIOS after getting the initial problem, while it didn't help, I can't help but wonder if that caused this issue.

I ran "SFC /ScanNow"
I made sure all my PSU cords were connected properly
I have monitored my temps while gaming, all fine
I ran prime95 for about 30 min(thats all I had time for) and CPU temps maxed out at 80.

After all that I thought I had fixed the 0x116 error and I the graphics driver "nvlddmkm" stopped responding again while on GTA:V. I only got it once, and haven't gotten it on another game, or a 0x116 BSOD, but it's only been a day since i installed my new PSU.

So im calling EVGA and going to try to get an RMA card. Hopefully that will fix at least one problem.
My System SpecsSystem Spec
.

30 May 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3502
Such BSODs are almost certain for an overclocked system. Overclockers are aware of it.

As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings.The easiest way to do it is to set the BIOS to the default settings.
How To Clear CMOS (Reset BIOS)
Report us for any further BSOD after doing it.
_______________________________________________________
Code:
BugCheck 124, {0, fffffa800a0b2028, be000000, 800400}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------
Code:
BugCheck 116, {fffffa800d311010, fffff88008ca381c, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+82981c )

Followup: MachineOwner
---------
My System SpecsSystem Spec
Reply

 BSOD after installing new Graphics Card




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD since installing new graphics card
Hi, I got a used graphics card off ebay msi 460 gtx to upgrade from my geforce gt240. installed it, connected to power supply, updated drivers all was looking good. Desktop runs fine but halfway through loading games gets bsod every time. log attatched below... ive uninstalled/reinstalled...
BSOD Help and Support
BSOD problems after installing new graphics card
Hello, I have been getting a few different random BSODs recently after installing a new EVGA GTX 760 4gb. I've gotten BSODs after installing the card after tabbing out from a game, trying to log off of windows, and other times randomly. Also when my computer starts up it goes to the bios menu...
BSOD Help and Support
BSoD after installing ATI Graphics Card on laptop
Good day everyone, I'm new here and I'm a noob on tech stuffs. So please explain something by spoon-feeding me if possible. Here is my problem: 2 days ago, I was playing DotA 2 on Steam for roughly 3-4 hours when suddenly while I was in-game, the game froze, I waited for about 2 minutes...
BSOD Help and Support
BSOD after Installing New Graphics Card - Please Help!
My system configuration is as follows - CPU - AMD Athlon II X2 240 Motherboard - Biostar TA785GE 128 MB Sideport RAM - Kingston 2 GB DDR2 8ooMhz HDD - Seagate 250GB SATAII 7200.12 Series ODD - Sony DVD-RW OS - Windows 7 Ultimate 32 Bit I recently bought a used Palit GeForce GT 240...
Graphic Cards
BSOD after installing new Graphics Card, error 0x000000101
So, like the title says, I installed a new graphics card (MSI N670 PE 2GD5/OC) and since then my computer has been very unstable and is crashing a lot. The card is factory overclocked and I think it is faulty. Do you know of a way to underclock the card, so I can test if it is the overclock? ...
BSOD Help and Support
Installing a new graphics card
Hi, I'm looking to buy a new graphics card for my desktop, as my current one doesn't really compatible with new games. My graphics card is Intel(R) 82945G Express Chipset Family. However I have no knowledge when it comes to things like this and it would be great if someone recommended me a good...
Graphic Cards


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:06.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App