BSOD with NTFS_FILE_SYSTEM Bugstring


  1. Posts : 2
    Windows 7 Ultimate x64
       #1

    BSOD with NTFS_FILE_SYSTEM Bugstring


    Sorry I don't know very much about computers. I don't know what's the problem in my PC, I think its a hardware thing.

    My computer is randomly showing BSOD (sometimes within an hour etc). But there is one day wherein it does not go into BSOD. Also some applications like google chrome or vlc suddenly crashes.

    I tried reformating it to windows 7 ultimate x64 but the problem still persists. Please see attached file for my dm log collector.
    Last edited by aceraven777; 27 May 2015 at 03:17. Reason: Add information to my problem
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Hello and welcome aceraven mate having looked ta the dumps
    Code:
    SYMBOL_STACK_INDEX:  0
    SYMBOL_NAME:  nt!FsRtlpOplockCleanup+211
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: nt
    IMAGE_NAME:  ntkrnlmp.exe
    DEBUG_FLR_IMAGE_TIMESTAMP:  4fa38fe2
    IMAGE_VERSION:  6.1.7600.17017
    STACK_COMMAND:  .cxr 0xfffff880097f7570 ; kb
    FAILURE_BUCKET_ID:  X64_0x24_nt!FsRtlpOplockCleanup+211
    BUCKET_ID:  X64_0x24_nt!FsRtlpOplockCleanup+211
    ANALYSIS_SOURCE:  KM
    FAILURE_ID_HASH_STRING:  km:x64_0x24_nt!fsrtlpoplockcleanup+211
    FAILURE_ID_HASH:  {f77d1fb7-9398-311f-b394-2cb74a2e27bc}
    Followup: MachineOwner
    I would be inclined to run these for starters
    https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
    https://www.sevenforums.com/tutorials/433-disk-check.html < if necessary include the /f and /r in the command line as per Option2

    if no go then these - just to eliminate any isues there

    http://www.superantispyware.com/
    http://www.malwarebytes.org/products/malwarebytes_free/
    http://www.bleepingcomputer.com/download/adwcleaner/
    ADW download from bleeping computer delete any rubbish found with the malware scans
    (with ADW if you are running Kaspersky it will throw it up as malware just override Kaspersky by ignoring it or disabling it for the duration of the scan)

    Plus that ntkrnlmp smacks of a problem with a Windows update so you might if the other stuff doen't fix anything try a system restore.
      My Computer


  3. Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Hello I'll try SFC and Disk check, I don't my computer has a virus / malware. Because I tried reformatting this laptop several times, either windows 8 or windows 7. But the problem still persists sir.
      My Computer


  4. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #4

    Ok well go ahead and do those scans - but the others take only a few minutes to run and for taking the trouble to do them I cannot see why not. But the decision is yours plus I did say only if no go with the sfc and chkdsk

    Just out of interest do you have any of those optimizing programs on the machine - the ones that purpose to clean out the machine and make sure the registry is up to scratch?

    Now I do notice also amongst the info you sent the build is 7600 when it should be 7601 - that is it has Service pack 1 installed so can you go into the Control Panel and check the build please it should be showing the same as in my pic - if it is not then the Service Pack 1 will need to be downloaded and installed because it affects just about everything especially updates etc
      My Computer


  5. Posts : 4,161
    Windows 7 Pro-x64
       #5

    Perhaps it's because the OS is fraudulent. It's not likely that Samsung provide an OEM SLP from Lenovo. This may be the reason SP1 hasn't been installed.
      My Computer


  6. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #6

    carwiz said:
    Perhaps it's because the OS is fraudulent. It's not likely that Samsung provide an OEM SLP from Lenovo. This may be the reason SP1 hasn't been installed.
    Hum missed that one mate but I had my suspicions with that 7600 build.
      My Computer


 

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