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Windows 7: BSOD on boot up

29 May 2015   #1
emjayel

Windows 7 64 bit
 
 
BSOD on boot up

My ASUS laptop is blue screening on boot up. it goes through the bootup and login process and then when the desktop loads it blue screens. Attached is the file from log collector and a screenshot of the BSOD. I uninstalled the video driver in hopes that it would fix the problem but it did not.
Thanks in advance for any assistance provided!


My System SpecsSystem Spec
.
29 May 2015   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello, emjayel and welcome to the forums. I will try to help you with this. First I need you to completely fill out your system specs including the PSU and the Manufacturer and Model for all components. Maybe this will help you.

Please fill out your System Specs

information   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs


I looked at the last 5 or 6 dump files and this is what all of them said.

Code:
Use !analyze -v to get detailed debugging information.
BugCheck A, {0, 2, 1, fffff800030d496f}
*** WARNING: Unable to verify timestamp for SYMNETS.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
Probably caused by : NETIO.SYS ( NETIO!WfpExpireEntryLru+17 )
Followup: MachineOwner
That is your Symantec/ Norton NIS/ N360 Network Security driver. Please uninstall your Norton Product through control panel > Uninstall a program, then run the Norton removal tool (https://support.norton.com/sp/en/us/...rProfile_en_us)
and replace it with Microsoft Security Essentials (The page could not be displayed - Microsoft Windows

Please go to your computer's product page and update all drivers but especially the Lan driver and chipset driver.

Then please open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.
My System SpecsSystem Spec
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 BSOD on boot up




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