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Windows 7: Bsod 6.1.7601.2.1.0.768.3

30 May 2015   #1
Cruzing

Windows 7 64 Bit
 
 
Bsod 6.1.7601.2.1.0.768.3

Yikes! My computer has been crashing on me a lot lately. I've found that it's usually when I have several tabs open and when I'm either playing a game or watching a video. It's SUPER annoying. Ignoring it isn't helping (duh!) so I'm here to see if anyone can help.

After the last crash, I got this info:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF800030E596F
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\053015-35443-01.dmp
C:\Users\The Cruz Family\AppData\Local\Temp\WER-61573-0.sysdata.xml


My System SpecsSystem Spec
.
01 Jun 2015   #2
Laith

Windows 10 Professional x64
 
 

Hey and welcome to SevenForums!

Install the latest updates from Windows Update.
My System SpecsSystem Spec
01 Jun 2015   #3
Cruzing

Windows 7 64 Bit
 
 

Thanks for the welcome! I had actually done the update. My computer was crashing more than ever, so I reverted it back to an earlier saved version, and while I still have the problems if I do certain things, I can get it to start and stay on most of the time.
My System SpecsSystem Spec
.

01 Jun 2015   #4
Laith

Windows 10 Professional x64
 
 

I have no more advice then re-installing Windows as NETIO is causing this and you get the driver for that on Windows Update. Re-install Windows.
My System SpecsSystem Spec
07 Jun 2015   #5
Cruzing

Windows 7 64 Bit
 
 

Okay, I updated the drivers and haven't had a problem - until this morning, when it crashed again.
My System SpecsSystem Spec
07 Jun 2015   #6
Laith

Windows 10 Professional x64
 
 

Please post the logs.
My System SpecsSystem Spec
07 Jun 2015   #7
Cruzing

Windows 7 64 Bit
 
 

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF8000309096F
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
My System SpecsSystem Spec
07 Jun 2015   #8
Laith

Windows 10 Professional x64
 
 

Install the latest updates including SP1.
My System SpecsSystem Spec
Reply

 Bsod 6.1.7601.2.1.0.768.3




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