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Windows 7: New PC, random BSOD. Multiple Errors.

04 Jun 2015   #11
osiato

Win 7 Home Premium 64 bit
 
 

Well I ran the installer that I suppose was for my hardware.. I couldn't find the drivers directly, but anyway. Was mostly successful, except for AMD Steady Video Plug-In , the installs succeeded. The only error message was 'Application Install: install source package not found'. Time to play games.


My System SpecsSystem Spec
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04 Jun 2015   #12
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Keep us posted.
My System SpecsSystem Spec
06 Jun 2015   #13
osiato

Win 7 Home Premium 64 bit
 
 

Worked alright for a bit, but suddenly BSOD!

WhoCrashed says it was the same thing as last time, but I just updated the drivers I suppose I gotta go look for specific drivers.. AMD is so hard to use I can get to this page - Desktop - But I can only get Beta drivers or the suite. I'll try out the beta drivers this time.

Got the beta drivers installed and whatnot, was fine for a bit. New BSOD (418), this one wasn't caused by those drivers. Yay \o/. Now apparently it's win32k.sys. What should I do now?
My System SpecsSystem Spec
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07 Jun 2015   #14
osiato

Win 7 Home Premium 64 bit
 
 

bump
My System SpecsSystem Spec
08 Jun 2015   #15
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Can you run the Log Collector again and post full logs, not just dump files.
My System SpecsSystem Spec
09 Jun 2015   #16
osiato

Win 7 Home Premium 64 bit
 
 

Here you go.
My System SpecsSystem Spec
10 Jun 2015   #17
osiato

Win 7 Home Premium 64 bit
 
 

bump
My System SpecsSystem Spec
10 Jun 2015   #18
cluberti

Windows 10 Pro x64
 
 

Uh oh - you're not gonna like this. The dumps are all over the place - video driver issues, crashes in kernel and ntfs, etc. However, there are a few that point to a misaligned instruction pointer when doing work in win32k.sys - a misaligned instruction as it references an address that is not aligned (it's not a multiple of 4). It

If you haven't already, start testing your memory and CPU for issues.

Code:
3: kd> .trap 0xfffff880072eb190
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=fffff900c0809b40 rsi=0000000000000000 rdi=0000000000000000
rip=fffff960001bde2e rsp=fffff880072eb328 rbp=fffff880072eb4a0
 r8=0000000000000401  r9=0000000000000001 r10=fffffa80090b4520
r11=fffffa800b328b50 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
win32k!SetOrClrWF+0xe:
fffff960`001bde2e 20488b          and     byte ptr [rax-75h],cl ds:ffffffff`ffffff8b=??
3: kd> u .
win32k!SetOrClrWF+0xe:
fffff960`001bde2e 20488b          and     byte ptr [rax-75h],cl
fffff960`001bde31 fa              cli
fffff960`001bde32 4585c9          test    r9d,r9d
fffff960`001bde35 7410            je      win32k!SetOrClrWF+0x27 (fffff960`001bde47)
fffff960`001bde37 448b5234        mov     r10d,dword ptr [rdx+34h]
fffff960`001bde3b 448b5a30        mov     r11d,dword ptr [rdx+30h]
fffff960`001bde3f 8b9220010000    mov     edx,dword ptr [rdx+120h]
fffff960`001bde45 eb0e            jmp     win32k!SetOrClrWF+0x35 (fffff960`001bde55)

3: kd> ub .
          ^ Unable to find valid previous instruction for 'ub .'

3: kd> u @rip-8
win32k!SetOrClrWF+0x6:
fffff960`001bde26 89742418        mov     dword ptr [rsp+18h],esi
fffff960`001bde2a 57              push    rdi
fffff960`001bde2b 4883ec20        sub     rsp,20h
fffff960`001bde2f 488bfa          mov     rdi,rdx
fffff960`001bde32 4585c9          test    r9d,r9d
fffff960`001bde35 7410            je      win32k!SetOrClrWF+0x27 (fffff960`001bde47)
fffff960`001bde37 448b5234        mov     r10d,dword ptr [rdx+34h]
fffff960`001bde3b 448b5a30        mov     r11d,dword ptr [rdx+30h]
The instruction pointer on this thread is misaligned, which causes Windows to bugcheck. It's *possible* that a driver could be causing the behavior, but... not likely.
My System SpecsSystem Spec
10 Jun 2015   #19
osiato

Win 7 Home Premium 64 bit
 
 

I've run memtest. How do I do CPU?
My System SpecsSystem Spec
10 Jun 2015   #20
cluberti

Windows 10 Pro x64
 
 

Prime95 would be the way I would recommend a CPU be stress-tested.
My System SpecsSystem Spec
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 New PC, random BSOD. Multiple Errors.




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