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Windows 7: BSOD Attempt to reset the display driver and recover from timeout fail

31 May 2015   #1
platinum3721

Windows 7 home Premium 64bit
 
 
BSOD Attempt to reset the display driver and recover from timeout fail

i have tried reinstalling my amd drivers and updating it but the same thing happens again(BSOD), i have no freaking idea what is causing my computer to blue screen. PLZ HELP MEEEE

i get bsod when im playing games, watching videos on youtube or when i let my computer idle


My System SpecsSystem Spec
.
31 May 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The zip contains a tmp file only.

Try Blue Screen of Death (BSOD) Posting Instructions one more time.
My System SpecsSystem Spec
31 May 2015   #3
platinum3721

Windows 7 home Premium 64bit
 
 

ok done
My System SpecsSystem Spec
.

01 Jun 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Try another version of the display driver. Uninstall the installed display driver using Display Driver Uninstaller. Then install the CCC 14.4 WHQL only.

See how it goes. Let us know.
______________________________________________
Code:
BugCheck 116, {fffffa8012562010, fffff88004c11848, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+b848 )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8012562010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88004c11848, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
atikmpag+b848
fffff880`04c11848 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

STACK_TEXT:  
fffff880`053f8888 fffff880`10566134 : 00000000`00000116 fffffa80`12562010 fffff880`04c11848 00000000`00000000 : nt!KeBugCheckEx
fffff880`053f8890 fffff880`10565e3e : fffff880`04c11848 fffffa80`12562010 fffffa80`1072bd50 fffffa80`10727010 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`053f88d0 fffff880`0f20ff13 : fffffa80`12562010 00000000`00000000 fffffa80`1072bd50 fffffa80`10727010 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`053f8900 fffff880`0f239cf1 : 00000000`ffffffff 00000000`00065931 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`053f89e0 fffff880`0f238437 : 00000000`00000102 00000000`00000004 00000000`00065931 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`053f8a10 fffff880`0f20b2d2 : ffffffff`ff676980 fffffa80`10727010 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`053f8ab0 fffff880`0f237ff6 : 00000000`00000000 fffffa80`12baf2d0 00000000`00000080 fffffa80`10727010 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`053f8bc0 fffff800`03572456 : 00000000`fffffc32 fffffa80`1051fb50 fffffa80`0ca0cb10 fffffa80`1051fb50 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`053f8c00 fffff800`032ca2c6 : fffff880`009ef180 fffffa80`1051fb50 fffff880`009fa0c0 fffffa80`0d055b20 : nt!PspSystemThreadStartup+0x5a
fffff880`053f8c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
atikmpag+b848
fffff880`04c11848 4883ec28        sub     rsp,28h

SYMBOL_NAME:  atikmpag+b848

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  546e9eb6

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x116_image_atikmpag.sys

FAILURE_ID_HASH:  {83e844bc-fe68-2042-4230-7f5d3e90b48a}

Followup: MachineOwner
---------

4: kd> lmvm atikmpag
start             end                 module name
fffff880`04c06000 fffff880`04c9c000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Fri Nov 21 07:38:54 2014 (546E9EB6)
    CheckSum:         00093077
    ImageSize:        00096000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
01 Jun 2015   #5
platinum3721

Windows 7 home Premium 64bit
 
 

Done. So far so good, hvnt been experiencing bsod for the past 2 hours
My System SpecsSystem Spec
01 Jun 2015   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

But it may occur again. Keep observing, report us following Blue Screen of Death (BSOD) Posting Instructions if it occurs again.
My System SpecsSystem Spec
01 Jun 2015   #7
platinum3721

Windows 7 home Premium 64bit
 
 

Im getting blue screens again.
I have updated the attachment file
My System SpecsSystem Spec
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 BSOD Attempt to reset the display driver and recover from timeout fail




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