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Windows 7: BSOD watching video using google chrome, error 0x000007e

31 May 2015   #1
TechNoob97

Windows 7 Ultimate x64
 
 
BSOD watching video using google chrome, error 0x000007e

Attachment 360913

I would like to know what the source of the blue screen is so i can fix it.
I believe it is hardware because my pc is freshly built.
I just need someone to check the file.
Thanks!


My System SpecsSystem Spec
.
31 May 2015   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

TechNoob97, you only had one dump file.

Code:
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80002ec3202, The address that the exception occurred at
Arg3: fffff880033e06d8, Exception Record Address
Arg4: fffff880033dff30, Context Record Address
Code:
fffff880`033dfe48  fffff880`0423a783Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
 atikmpag+0x3a783
I suggest you reinstall your graphics drivers. I am going to give you some suggestions on how to do it. Install nothing except the Graphics driver.

I am going to give you some links that will help you get a good clean install and not have any drivers you don't need that will conflict with other drivers. Download a WHQL driver from Latest AMD Catalyst Video Driver for Windows 7 . Once you have them downloaded, uninstall you current driver from control panel. next clean up any left over drivers from following this tutorial Drivers - Clean Left over Files after Uninstalling and select only ATI Display Drivers. After you have done that and rebooted, install the new driver, only select custom install and install only what you have to. Very few people need most of what they include. You do not need the audio/HDMI drivers as you already have that in your Motherboard drivers. Unless there is some reason you need them, the only thing you really need is the Display Driver.

I would also make sure your SSD Firmware is up to date. The error code you received is in many cases a Hard Drive error.

Did you do a clean install, run all of the Windows updates and update your Motherboard drivers from the Asus Web Site?

Your operating system is not legal. It is an OEM_SLP from Asus and as such is only legal on the system it was shipped from the factory on. You have a retail motherboard and there is no way it can be legal. I would suggest you do a clean install with a legal OS, which may help your problems.
My System SpecsSystem Spec
01 Jun 2015   #3
TechNoob97

Windows 7 Ultimate x64
 
 

Okay so i uninstalled the drivers for graphic i encountered blue screen the first try, but it worked the second try.

I used DDU, choose the AMD and when the program finished i installed the new graphic drivers from the amd web.

I have the latest SSD Firmware installed.

I downloaded the latest drivers for my motherbeard but i haven't installed them yet because i dont know how to remove the older drivers first. I dont even know if im using the latest already. Can you try to help me installing them?

If i encounter blue screen again i then it will be from my fake windows and yes i will buy a fresh os

Edit - I encountered a new BSOD can you pls check it out to see what the source of problem is?

Edit 2 - BSOD occured again after making my first edit to this reply...
My System SpecsSystem Spec
.

07 Jun 2015   #4
TechNoob97

Windows 7 Ultimate x64
 
 

Pls help me im getting more and more blue screen only when watching video
My System SpecsSystem Spec
07 Jun 2015   #5
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

As I stated 6 days ago, you have an illegal Operating System. It is against Forum policy to assist with illegal software. Plus, the only way it can possible be activared is with a hacker's exploit which alters system files.

Counterfeit installations such as yours contain heavily modified code that causes the installation to behave it unexpected ways. Analyzing BSOD's and determining their causes on these sorts of installations is very unreliable. For this reason, many analysts won't attempt it.

My recommendation is to install a genuine Windows 7. This will minimize the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a Genuine Windows 7 installation, and are still experiencing BSOD's, we will be happy to help you solve them
My System SpecsSystem Spec
08 Jun 2015   #6
TechNoob97

Windows 7 Ultimate x64
 
 

Roger that i will just mark this as solved at the time.
My System SpecsSystem Spec
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