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Windows 7: New here: Help: BSOD right after startup

31 May 2015   #1
fdsafdsa

Windows 7 Ultimate
 
 
New here: Help: BSOD right after startup

I'm having a blue screen of death problem. The computer I have a problem with is the computer that my brother custom built for me with Windows 7 Ultimate. It was working great several weeks ago. But since I needed to work at school a lot and used my laptop most of the time, I didn't use my main computer for a couple weeks. And when I did, I keep having this problem.

I get the blue screen just seconds after starting the computer. It doesn't matter if I log in, do nothing, or just leave the computer in the user log in screen. It just goes blue screen on me, and restarts. This just keeps happening every time I start up the computer. The only way the computer is usable again is after it restarts itself, and I am able to select safe mode.

I get this small notification window of the problem that says this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFFD004C7A9840
BCP2: 0000000000000000
BCP3: FFFFF88001428E60
BCP4: 0000000000000007
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\053115-6489-01.dmp
C:\Users\Travis\AppData\Local\Temp\WER-14320-0.sysdata.xml

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I have also attached photos of the blue screen. Does anybody know what I can do to solve this problem?


My System SpecsSystem Spec
.
01 Jun 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
01 Jun 2015   #3
fdsafdsa

Windows 7 Ultimate
 
 

Sorry for not including this. I'm new here. I had to wait until the topic was approved before I can upload it.
My System SpecsSystem Spec
.

01 Jun 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Disable this startup item:
Code:
SamsungRapidApp    c:\program files (x86)\samsung\rapid\cachefilter\samsungrapidapp.exe    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Better you disable all the startup items. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
As all the programs are installed on your computer, you can call them anytime from Start > All programs. No need to let them run in the background always.

Report us for any further BSOD after doing it.
______________________________________________________
Code:
BugCheck 50, {fffffd004cda9840, 0, fffff88001428e60, 7}

*** WARNING: Unable to verify timestamp for SamsungRapidDiskFltr.sys
*** ERROR: Module load completed but symbols could not be loaded for SamsungRapidDiskFltr.sys

Could not read faulting driver name
Probably caused by : SamsungRapidDiskFltr.sys ( SamsungRapidDiskFltr+28e60 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffd004cda9840, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff88001428e60, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000007, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030af100
GetUlongFromAddress: unable to read from fffff800030af1c0
 fffffd004cda9840 Nonpaged pool

FAULTING_IP: 
SamsungRapidDiskFltr+28e60
fffff880`01428e60 4c8b21          mov     r12,qword ptr [rcx]

MM_INTERNAL_CODE:  7

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

TRAP_FRAME:  fffff880043ad6e0 -- (.trap 0xfffff880043ad6e0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa804ddafd20 rbx=0000000000000000 rcx=fffffd004cda9840
rdx=0000500007530dea rsi=0000000000000000 rdi=0000000000000000
rip=fffff88001428e60 rsp=fffff880043ad870 rbp=0000000000053f5c
 r8=fffff880043ad998  r9=0000000000000000 r10=fffffa8007cc34d0
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
SamsungRapidDiskFltr+0x28e60:
fffff880`01428e60 4c8b21          mov     r12,qword ptr [rcx] ds:fffffd00`4cda9840=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002eed552 to fffff80002e72a40

STACK_TEXT:  
fffff880`043ad578 fffff800`02eed552 : 00000000`00000050 fffffd00`4cda9840 00000000`00000000 fffff880`043ad6e0 : nt!KeBugCheckEx
fffff880`043ad580 fffff800`02e70b6e : 00000000`00000000 fffffd00`4cda9840 fffffa80`50971000 fffffd00`4cda9840 : nt! ?? ::FNODOBFM::`string'+0x40221
fffff880`043ad6e0 fffff880`01428e60 : 00000000`00000005 fffffa80`508819b0 fffffa80`07cc2000 fffff880`014137eb : nt!KiPageFault+0x16e
fffff880`043ad870 00000000`00000005 : fffffa80`508819b0 fffffa80`07cc2000 fffff880`014137eb fffffa80`4ddafd80 : SamsungRapidDiskFltr+0x28e60
fffff880`043ad878 fffffa80`508819b0 : fffffa80`07cc2000 fffff880`014137eb fffffa80`4ddafd80 00000000`00065fc4 : 0x5
fffff880`043ad880 fffffa80`07cc2000 : fffff880`014137eb fffffa80`4ddafd80 00000000`00065fc4 00000000`00000018 : 0xfffffa80`508819b0
fffff880`043ad888 fffff880`014137eb : fffffa80`4ddafd80 00000000`00065fc4 00000000`00000018 00000000`000021c7 : 0xfffffa80`07cc2000
fffff880`043ad890 fffffa80`4ddafd80 : 00000000`00065fc4 00000000`00000018 00000000`000021c7 00000000`0006233e : SamsungRapidDiskFltr+0x137eb
fffff880`043ad898 00000000`00065fc4 : 00000000`00000018 00000000`000021c7 00000000`0006233e fffff880`0141818b : 0xfffffa80`4ddafd80
fffff880`043ad8a0 00000000`00000018 : 00000000`000021c7 00000000`0006233e fffff880`0141818b fffffa80`00000000 : 0x65fc4
fffff880`043ad8a8 00000000`000021c7 : 00000000`0006233e fffff880`0141818b fffffa80`00000000 00000000`00053f5b : 0x18
fffff880`043ad8b0 00000000`0006233e : fffff880`0141818b fffffa80`00000000 00000000`00053f5b fffffa80`4ddafd80 : 0x21c7
fffff880`043ad8b8 fffff880`0141818b : fffffa80`00000000 00000000`00053f5b fffffa80`4ddafd80 00000000`00000000 : 0x6233e
fffff880`043ad8c0 fffffa80`00000000 : 00000000`00053f5b fffffa80`4ddafd80 00000000`00000000 fffff880`043ad930 : SamsungRapidDiskFltr+0x1818b
fffff880`043ad8c8 00000000`00053f5b : fffffa80`4ddafd80 00000000`00000000 fffff880`043ad930 fffffa80`4fe00000 : 0xfffffa80`00000000
fffff880`043ad8d0 fffffa80`4ddafd80 : 00000000`00000000 fffff880`043ad930 fffffa80`4fe00000 00000000`0098fa6c : 0x53f5b
fffff880`043ad8d8 00000000`00000000 : fffff880`043ad930 fffffa80`4fe00000 00000000`0098fa6c 00000000`00000000 : 0xfffffa80`4ddafd80


STACK_COMMAND:  kb

FOLLOWUP_IP: 
SamsungRapidDiskFltr+28e60
fffff880`01428e60 4c8b21          mov     r12,qword ptr [rcx]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  SamsungRapidDiskFltr+28e60

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: SamsungRapidDiskFltr

IMAGE_NAME:  SamsungRapidDiskFltr.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5417fa85

FAILURE_BUCKET_ID:  X64_0x50_SamsungRapidDiskFltr+28e60

BUCKET_ID:  X64_0x50_SamsungRapidDiskFltr+28e60

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x50_samsungrapiddiskfltr+28e60

FAILURE_ID_HASH:  {fc90444f-ae0e-a123-2c96-49ded97524e3}

Followup: MachineOwner
---------

3: kd> lmvm SamsungRapidDiskFltr
start             end                 module name
fffff880`01400000 fffff880`01445000   SamsungRapidDiskFltr T (no symbols)           
    Loaded symbol image file: SamsungRapidDiskFltr.sys
    Image path: \SystemRoot\system32\DRIVERS\SamsungRapidDiskFltr.sys
    Image name: SamsungRapidDiskFltr.sys
    Timestamp:        Tue Sep 16 14:23:25 2014 (5417FA85)
    CheckSum:         000514E5
    ImageSize:        00045000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
01 Jun 2015   #5
fdsafdsa

Windows 7 Ultimate
 
 

I did what you said. I turned off everything except the Microsoft Security Client. I even tried one round with absolutely everything off on startup. I made sure the Samsung RAPID Mode is turned off.

Sorry. I'm still getting the BSOD. No difference yet.
My System SpecsSystem Spec
01 Jun 2015   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

We need the new data.
My System SpecsSystem Spec
03 Jun 2015   #7
fdsafdsa

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by Arc View Post
We need the new data.
I'm sorry. What's the new data? And how do I get it?

Anyways, I just made another DM Log, and I'm posting it, if it's any different.
My System SpecsSystem Spec
03 Jun 2015   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

What you have posted is the new data.

And the BSOD is continuing blaming the same thing.
Code:
BugCheck 50, {fffffd004c7a9840, 0, fffff880016b6e60, 7}

*** WARNING: Unable to verify timestamp for SamsungRapidDiskFltr.sys
*** ERROR: Module load completed but symbols could not be loaded for SamsungRapidDiskFltr.sys

Could not read faulting driver name
Probably caused by : SamsungRapidDiskFltr.sys ( SamsungRapidDiskFltr+28e60 )

Followup: MachineOwner
---------
So disabling Rapid from startup is not enough here.

Open Samsung Magician. Click on Advanced Feature > Rapid Mode and disable it.
Attachment 361284
Report us for any further BSOD, following the Blue Screen of Death (BSOD) Posting Instructions .
My System SpecsSystem Spec
03 Jun 2015   #9
fdsafdsa

Windows 7 Ultimate
 
 

Awesome. I'm not getting the blue screen anymore. Thanks so much!

However, just one more question. What would I be losing by disabling the Rapid Mode from Samsung Magician? Anything I should be aware of? I'm pretty inept with programs that I don't use directly, so I can be pretty ignorant and even stupid about these things.
My System SpecsSystem Spec
03 Jun 2015   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by fdsafdsa View Post

What would I be losing by disabling the Rapid Mode from Samsung Magician?
Nothing.

If you think that the issue is solved at any point of time, please mark this thread as solved.
My System SpecsSystem Spec
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