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Windows 7: BSOD wdf01000.sys bugcheck 0x0000003b

31 May 2015   #1
phagosaurus

Windows 7 Home Premium 64bit
 
 
BSOD wdf01000.sys bugcheck 0x0000003b

Hi, I've been getting BSODs basically every day for the past week. The most recent one had bugcheck 0x0000003b (0x00000000c0000005, 0xfffff88000f0163f, 0xfffff8800daddbf0, 0x0000000000000000). For some reason my system won't save any minidumps so there aren't any of those available. I tried using windbg on this last one but it gives me this when I try to analyze it:
Debugging Details:
------------------

c0000005 Exception in ext.analyze debugger extension.
PC: 00000000`00000000 VA: 00000000`00000000 R/W: 8 Parameter: 00000000`00000000

Any help would be appreciated. Thanks.


My System SpecsSystem Spec
.
01 Jun 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup tool before you upload another zip.
My System SpecsSystem Spec
01 Jun 2015   #3
phagosaurus

Windows 7 Home Premium 64bit
 
 

Luckily it just crashed again.
My System SpecsSystem Spec
.

01 Jun 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It is a different bugcheck code, but pointing to nothing, unfortunately.
Code:
BugCheck 1E, {0, 0, 0, 0}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------
As you are getting different bugchecks, it would be better that you test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know the result. If possible, a camera snap of the memtest screen before closing the program would be fine.
My System SpecsSystem Spec
01 Jun 2015   #5
phagosaurus

Windows 7 Home Premium 64bit
 
 

It's only been 7 so far but no errors. I'll post an update after 8 necessary.
My System SpecsSystem Spec
01 Jun 2015   #6
phagosaurus

Windows 7 Home Premium 64bit
 
 

And no errors after 8 passes.
My System SpecsSystem Spec
01 Jun 2015   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Nice.

As the next step, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
01 Jun 2015   #8
phagosaurus

Windows 7 Home Premium 64bit
 
 

Okay, I tried enabling the verifier but now my computer won't go past the windows loading screen.
My System SpecsSystem Spec
01 Jun 2015   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by phagosaurus View Post
Okay, I tried enabling the verifier but now my computer won't go past the windows loading screen.
You cannot blame the PC ..... it is bearing a load of 26 startup items.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Now try verifier again.
My System SpecsSystem Spec
01 Jun 2015   #10
phagosaurus

Windows 7 Home Premium 64bit
 
 

The new crash dumps are in the attached zip.

Edit: I added new dumps from after removing startup entries.
My System SpecsSystem Spec
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 BSOD wdf01000.sys bugcheck 0x0000003b




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