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Windows 7: dxgmms1.sys BSOD randomly occures while gaming

01 Jun 2015   #1
mhmarefat

Windows 7 SP1 Ultimate x64
 
 
dxgmms1.sys BSOD randomly occures while gaming

Hi!
I bought a new PC about 6 months ago. Everything was fine and I played a lot of games since then without a single BSOD error. I always downloaded the latest Nvidia drivers and updated Windows regularly (apparently, this was my mistake!!).

However, I think it was after an Nvidia driver update that this dreadful BSODs started to appear randomly (most of them -if not all- have this error about dxgmms1.sys ...). They happen very rarely, some times after 10 hours of gaming or after 5 minutes of gaming. One time it appeared while I was away from PC (but had paused the game using ESC!)..

This errors however never appear in low-GPU-power demanding games.. they have appeared only in some of high demanding games (though I never experienced low fps or low-fps spikes):

-Watch Dogs (I regret ever buying this game. I'm absolutely sure that errors started to appeare first in this game... and I have played lots of games and some are way more demanding like Ryse Son of Rome, AC Unity, etc... none of which caused any BSOD errors)

-Shadow of Mordor (only 1 time and it was after that it had appeared in Watch Dogs. I had finished this game 2 times without a single incident.. but after I installed Watch Dogs and played SoM again, I encountered the error in this game as well)

-Dragon Age Inquisition (Even though my GPU temp reaches to 78 C for straight 8 hours or more in this game, BSOD happens randomly sometimes after 5 minutes of gaming and sometimes after 8 hours...)

-The Witcher 3 Wild Hunt (the most recent game I'm playing and having this problem with... also I get awful lots of crashes to desktop while playing this game)

BTW my gaming case has 5 fans (Green X4_Hexagon Case) and CPU temp never reaches above 57 C while gaming so I don't think it is a temp issue... although I admit my 970 g1 gaming is not getting cooled like other 970 g1 gamings do... they never get above 72 whereas I've reached 78! alas 78 is not 95 so I don't think this would be a cause..

My BSOD report according to BSOD instructions thread is included (most recent BSOD happened today, about 2 hours ago playing Witcher 3).

I searched myself, and arrived to this conclusion that AI Suite 3 may be the cause. So I disabled it a lot of times and problem still remains with no difference.

Thank you in advance ...

P.S. BTW I've never upgraded my GPU bios (one newer version is available and I don't know how or even if I should upgrade it...)


My System SpecsSystem Spec
.
01 Jun 2015   #2
Laith

Windows 10 Professional x64
 
 

Hey and welcome to SevenForums.

Dxgmms1.sys is the DirectX driver. Update DirectX.
My System SpecsSystem Spec
01 Jun 2015   #3
mhmarefat

Windows 7 SP1 Ultimate x64
 
 

Hi and thanks for response.
I downloaded the latest DirectX11 and it was already up-to-date..
My System SpecsSystem Spec
.

01 Jun 2015   #4
Laith

Windows 10 Professional x64
 
 

Hmm, install the latest updates from Windows Update.
My System SpecsSystem Spec
04 Jun 2015   #5
mhmarefat

Windows 7 SP1 Ultimate x64
 
 

I had already done so sir, my problem remains still...
BTW I forgot to say that in nearly every game I have crashes to desktop as well!
My System SpecsSystem Spec
04 Jun 2015   #6
Laith

Windows 10 Professional x64
 
 

My System SpecsSystem Spec
04 Jun 2015   #7
mhmarefat

Windows 7 SP1 Ultimate x64
 
 

Did.. ran it for 30 minutes and no instability happened (after 30 mins I exited it)... min fps 36, max fps 39, min temp 45, max temp 80.
BTW cpu temp went to 63 C using only two cores (4 physical cores total)...
is anything wrong with temps?
My System SpecsSystem Spec
04 Jun 2015   #8
Laith

Windows 10 Professional x64
 
 

Hmm, that's sounds kinda weird. Use Speecy.
Speccy - Advanced System Information Tool
My System SpecsSystem Spec
04 Jun 2015   #9
mhmarefat

Windows 7 SP1 Ultimate x64
 
 

attached the report sir:
My System SpecsSystem Spec
04 Jun 2015   #10
Laith

Windows 10 Professional x64
 
 

Can you do a repair install?
My System SpecsSystem Spec
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 dxgmms1.sys BSOD randomly occures while gaming




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