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Windows 7: BSOD 124 While Playing games!

13 Jun 2015   #21
Johny17

Windows 7 Ultimate x64
 
 

It seems it`s not GPU or PCI E Slots failing it was a false alarm :/. I got new GPU and same error all over again (very frustrating). I even tried using all the pcie slots and all have the same error.
This is the new dmp after formatting and installing the gpu :/: PLEASE HELP!!!!


My System SpecsSystem Spec
.
13 Jun 2015   #22
Laith

Windows 10 Professional x64
 
 

I think it's the slot that is failing because it's the exact same dump.
My System SpecsSystem Spec
14 Jun 2015   #23
Johny17

Windows 7 Ultimate x64
 
 

I don't think it's the slot. If it was the slot then nothe all them would have the same problem. I have seen somebody with the exact same bsod and at him it was the problem that the Internet used the pcie and had to upgrade his drivers. I upgraded mine and will see later today if it was fixed.
My System SpecsSystem Spec
.

14 Jun 2015   #24
Johny17

Windows 7 Ultimate x64
 
 

OK! After long looooooooong struggling in Windbg it pointed me to this:
So what i want to know is that if this is driver related or what i think is CPU related which i really wish it not to be. I just updated its driver so i will wait and see. From my last bsod i did not have any BSOD till this day. I have found from my past BSOD`s that i got a problem with all of this:
So does this point me to cpu?
My System SpecsSystem Spec
15 Jun 2015   #25
Laith

Windows 10 Professional x64
 
 

If it doesn't then use IntelBurnTest to check the CPU.
My System SpecsSystem Spec
22 Jun 2015   #26
Johny17

Windows 7 Ultimate x64
 
 

I have run Intel Burn Test times to run 45 times 3 times at that no error. I got new BSOD while playing games .
Code:
2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000004, PCI Express Error
Arg2: fffffa800ef60038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  9

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

DPC_STACK_BASE:  FFFFF880035A1FB0

STACK_TEXT:  
fffff880`0359a848 fffff800`0321da3b : 00000000`00000124 00000000`00000004 fffffa80`0ef60038 00000000`00000000 : nt!KeBugCheckEx
fffff880`0359a850 fffff800`033e1c33 : 00000000`00000001 fffffa80`0ef490c0 00000000`00000000 fffffa80`0ef48b60 : hal!HalBugCheckSystem+0x1e3
fffff880`0359a890 fffff880`017d2bcf : fffffa80`00000750 fffffa80`0ef490c0 00000000`00000000 fffffa80`0ef5fab0 : nt!WheaReportHwError+0x263
fffff880`0359a8f0 fffff880`017d25f6 : 00000000`00000000 fffff880`0359aa40 fffffa80`0f07ac00 fffff880`0359a9c0 : pci!ExpressRootPortAerInterruptRoutine+0x27f
fffff880`0359a950 fffff800`032c471c : 00000000`00000000 fffff880`0359aa40 fffffa80`0f07ac00 00000000`00000001 : pci!ExpressRootPortInterruptRoutine+0x36
fffff880`0359a9c0 fffff880`048bc9c2 : fffff800`032d2089 00000000`00312c93 fffffa80`0fd16a98 fffff880`0357d1c0 : nt!KiInterruptDispatch+0x16c
fffff880`0359ab58 fffff800`032d2089 : 00000000`00312c93 fffffa80`0fd16a98 fffff880`0357d1c0 00000000`00000001 : intelppm!C1Halt+0x2
fffff880`0359ab60 fffff800`032c059c : fffff880`03572180 fffff880`00000000 00000000`00000000 fffff800`03389d50 : nt!PoIdle+0x52a
fffff880`0359ac40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x2c


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

IMAGE_VERSION:  

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PCIEXPRESS

BUCKET_ID:  X64_0x124_GenuineIntel_PCIEXPRESS

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x124_genuineintel_pciexpress

FAILURE_ID_HASH:  {3fd82133-403a-028a-6939-36a9eccfc17d}

Followup: MachineOwner
---------

2: kd> !errrec fffffa800ef60038
===============================================================================
Common Platform Error Record @ fffffa800ef60038
-------------------------------------------------------------------------------
Record Id     : 01d0ab5e5e075a05
Severity      : Fatal (1)
Length        : 672
Creator       : Microsoft
Notify Type   : PCI Express Error
Timestamp     : 6/20/2015 14:36:06 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : PCI Express
-------------------------------------------------------------------------------
Descriptor    @ fffffa800ef600b8
Section       @ fffffa800ef60148
Offset        : 272
Length        : 208
Flags         : 0x00000001 Primary
Severity      : Recoverable

Port Type     : Root Port
Version       : 1.1
Command/Status: 0x0010/0x0407
Device Id     :
  VenId:DevId : 8086:2f08
  Class code  : 030400
  Function No : 0x00
  Device No   : 0x03
  Segment     : 0x0000
  Primary Bus : 0x00
  Second. Bus : 0x00
  Slot        : 0x0000
Dev. Serial # : 0000000000000000
Express Capability Information @ fffffa800ef6017c
  Device Caps : 00008001 Role-Based Error Reporting: 1
  Device Ctl  : 0027 ur FE NF CE
  Dev Status  : 0002 ur fe NF ce
   Root Ctl   : 0008 fs nfs cs

AER Information @ fffffa800ef601b8
  Uncorrectable Error Status    : 00004020 ur ecrc mtlp rof uc ca CTO fcp ptlp SD dlp und
  Uncorrectable Error Mask      : 00000000 ur ecrc mtlp rof uc ca cto fcp ptlp sd dlp und
  Uncorrectable Error Severity  : 00062010 ur ecrc MTLP ROF uc ca cto FCP ptlp sd DLP und
  Correctable Error Status      : 00000000 adv rtto rnro dllp tlp re
  Correctable Error Mask        : 00000000 adv rtto rnro dllp tlp re
  Caps & Control                : 00000005 ecrcchken ecrcchkcap ecrcgenen ecrcgencap FEP
  Header Log                    : 00000000 00000000 00000000 00000000
  Root Error Command            : 00000000 fen nfen cen
  Root Error Status             : 00000000 MSG# 00 fer nfer fuf mur ur mcr cer
  Correctable Error Source ID   : 00,00,00
  Correctable Error Source ID   : 00,00,00

===============================================================================
Section 1     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa800ef60100
Section       @ fffffa800ef60218
Offset        : 480
Length        : 192
Flags         : 0x00000000
Severity      : Informational

Proc. Type    : x86/x64
Instr. Set    : x64
CPU Version   : 0x00000000000306f2
Processor ID  : 0x0000000000000002
This is the report through WinDBG. I have no idea how to decipher AER so if anyone could give a hand i would appreciate it. It is not the GPU it has been changed with a new one. I will request a change of the motherboard in the meantime can you please decipher this mumbo jumbo?
My System SpecsSystem Spec
22 Jun 2015   #27
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Johny.

There are four PCIe ports on your motherboard.
Attachment 363558
Apply the graphics card to another one and see how it goes.

According to your post #26, it is this port that is throwing the issue:
I/O Port 0x000003C0-0x000003DF NVIDIA GeForce GTX 980
I/O Port 0x000003C0-0x000003DF Intel(R) Xeon(R) E5 v3/Core i7 PCI Express Root Port 3 - 2F08
8086= Intel
2F08= PCI Express Root Port 3

Hopefully any other port will hold the card good, provided an entire rail of the motherboard is not corrupted. I will want to hope that you are not that unlucky.

Even if you are, You can easily RMA the board.
My System SpecsSystem Spec
22 Jun 2015   #28
Johny17

Windows 7 Ultimate x64
 
 

Port number 3 as in the image in your post is called 2F04 and i got BSOD there as well. Other ports are the same. I have posted an image saying that all of them are not working. I went from 16x to 4x and everything is the same. I am very thankful for you coming to help. I will request a motherboard RMA hopefully that is the problem.
My System SpecsSystem Spec
22 Jun 2015   #29
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If all the PCIe ports are throwing the same error (0x124; parameter 1=4) and furmark passed for 10-15 minutes at least, then go for RMA.
My System SpecsSystem Spec
22 Jun 2015   #30
Johny17

Windows 7 Ultimate x64
 
 

Furmark past for 2 hours and more. Those tests are really meaningless cause they don`t crash. The crashes only take place in games. Any kind of games starting from low graphical ones (Counter Strike, LoL, etc) to high graphical ones (Witcher 3, Farcry4 etc).
For reference this is what tests i made:
Memtest86 and 86+ (10 passes no errors)
Prime95 all settings (24 hours)/ Intel burn test 5, 10, 15, 20, 25, 30, 35, 40, 45 all settings
Furmark 2-5 hours
Heaven Engine benchmark/ Firestrike
VideoMemtest (can only test 1GB at a time but it works ran it like 20-30 times)
Intel Diagnostic Tool.
Summary: All the tests showed no faults.
P.S I have sent a request for RMA now awaiting response.
My System SpecsSystem Spec
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 BSOD 124 While Playing games!




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