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Windows 7: BSOD at random times, error atikmpag.sys

01 Jun 2015   #1
Mij

Windows 7 Professional x64
 
 
BSOD at random times, error atikmpag.sys

In the last few days I've had 4 BSODs. Last one prior to these was 3/3/2014, so they're not common for me. My wife managed to download some malware a few days ago and in the process of trying to remove it I had to reinstall chrome. Something is blocking me from enabling extensions so I haven't been able to install adblock again. I witnessed two of the BSODs and during both a new ad video was loading, which leads me to believe that's involved.

In BlueScreenView 3 of the BSODs show atikmpag.sys, dxgkrnl.sys and dxgmms1.sys. The 4th was NETIO.SYS and ntoskrnl.exe, with a bug check string of SYSTEM_SERVICE_EXCEPTION.

Looking at other atikmpag.sys errors, I'm leaning towards an issue with video card, but I'd like advice before I go messing with things. Thanks!


My System SpecsSystem Spec
.
01 Jun 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The display driver is failing.
Code:
BugCheck 116, {fffffa800ecee0d0, fffff8800748f45c, 0, 2}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+745c )

Followup: MachineOwner
---------
It is too old.
Code:
    Image name: atikmpag.sys
    Timestamp:        Wed Apr 20 06:52:32 2011 (4DAE3558)
Update it fro, Download Drivers.

Let us know for any further BSOD after doing it.
My System SpecsSystem Spec
03 Jun 2015   #3
Mij

Windows 7 Professional x64
 
 

So I did a bunch of poking around looking for solutions to this, but never actually looked up exactly what atikmpag.sys is.... AMD video card driver that's 4 years out of date. Welp, I feel dumb. XD Fixed and no more BSODs. Marking as solved, thanks so much!
My System SpecsSystem Spec
.

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 BSOD at random times, error atikmpag.sys




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