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Windows 7: Can't follow BSOD post instructions because cannot get to desktop

01 Jun 2015   #1
Husaberger

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Can't follow BSOD post instructions because cannot get to desktop

Even in safe mode
Stop error 0x0000007B
Recommendations?


My System SpecsSystem Spec
.
02 Jun 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Stop 0x7B does not allow the user to boot to the desktop.

Quote:
STOP 0x0000007B: INACCESSIBLE_BOOT_DEVICE

Usual causes: Hard drive, File system, Boot sequence errors, Device driver, Virus infection (in particular check the MBR)
Do the following:

► Scan the system for possible virus infection with a bootable antivirus.
► Test the HDD with a bootable disc check tool.
► Do you have access to another computer right now? If so, download Partition wizard Bootable CD (the last one in the link). Burn it in a blank CD or in a USB flash stick.

Boot into Partition Wizards GUI following this instructions. When you are on the last screen, take a camera snap of the screen and upload the snap here.
Screenshots and Files - Upload and Post in Seven Forums

We need to see the partitions and parameters.

After knowing these results (at least the result of seatools test. If there is no error, the easiest fix is a clean reinstall) we can guide you towards the solution of the issue.
My System SpecsSystem Spec
02 Jun 2015   #3
Husaberger

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hello again Arc!
Virus scan came up clean
HD passed short and long tests
Here is screenshot from partition wizard
My System SpecsSystem Spec
.

03 Jun 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Somehow the System Reserved partition is wiped out and converted to logical. It is the second time I am seeing it here within a week. There is a great possibility that the system is/was infected.
Now try to boot the computer, let us know if it worked or not.
My System SpecsSystem Spec
03 Jun 2015   #5
Husaberger

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

[QUOTE=Arc;3079989]Somehow the System Reserved partition is wiped out and converted to logical. It is the second time I am seeing it here within a week. There is a great possibility that the system is/was infected.
QUOTE]

Don't see that option for that partition
Do I need to set the 119 GB partition to logical first?
This is what I see
My System SpecsSystem Spec
03 Jun 2015   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Now I am assuming that what converted that partition to logical is blocking the partition to set back to primary.

It would be the best to wipe the entire HDD. Before doing that, back up any necessary user data externally, following Copy & Paste - in Windows Recovery Console.

Then perform a clean reinstall. Clean Install Windows 7
My System SpecsSystem Spec
03 Jun 2015   #7
Husaberger

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Bummer
Will do
Any way to find out what the infection is?
I'm afraid my other machines are vulnerable
My System SpecsSystem Spec
03 Jun 2015   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Husaberger View Post
Bummer
Will do
Any way to find out what the infection is?
I'm afraid my other machines are vulnerable
It is a rootkit or a boot virus, bootkit. That kills the boot sector.

If you want to check the other machines for a rootkit, use TDSSKiller by Kaspersky. Download Kaspersky TDSSKiller - MajorGeeks
My System SpecsSystem Spec
03 Jun 2015   #9
Husaberger

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks Arc
Interestingly other machines which are at greater risk from downloads are clean
Doing the clean install...
My System SpecsSystem Spec
03 Jun 2015   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Husaberger View Post
Thanks Arc
Interestingly other machines which are at greater risk from downloads are clean
Doing the clean install...
Clean reinstalls are painful, but the end results are always good.
My System SpecsSystem Spec
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 Can't follow BSOD post instructions because cannot get to desktop




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