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Windows 7: Random multiple bsod dump file attached require help hp 820 g1

02 Jun 2015   #1
ranjkler

windows 7 enterprose 64bit
 
 
Random multiple bsod dump file attached require help hp 820 g1

hi all

im new here. i was hoping somebody could assist with my mulitple bsod dilema, i have attched the collection files as per instructions . the machine is a hp 820 g1 laptop running windows 7 enterprise.
the machine was imaged from a corporate image.

i have also attached a image showing what blue screen viewer shows

any help appreciated. i hope i have posted in correct manner


My System SpecsSystem Spec
.
02 Jun 2015   #2
Laith

Windows 10 Professional x64
 
 

Hey and welcome to SevenForums!

Code:
BugCheck 1E, {ffffffffc0000005, fffff80002eb2b0e, 0, ffffffffffffffff}

Probably caused by : memory_corruption ( nt!MiSelectImageBase+3ca )
Run MemTest86+ for 8 passes.

RAM - Test with Memtest86+
My System SpecsSystem Spec
02 Jun 2015   #3
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

You also had this

Code:
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught.  This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
Arguments:
Arg1: 0000000000000091, A driver switched stacks using a method that is not supported by
 the operating system. The only supported way to extend a kernel
 mode stack is by using KeExpandKernelStackAndCallout.
Arg2: 0000000000000002
Arg3: fffffa80071be060
Arg4: 0000000000000000
Could you tell me why you were running Driver Verifier? It is designed to make your computer BSOD.

Code:
NTFS_FILE_SYSTEM (24)
    If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
    parameters are the exception record and context record. Do a .cxr
    on the 3rd parameter and then kb to obtain a more informative stack
    trace.
Arguments:
Arg1: 00000000001904fb
Arg2: fffff880086c8928
Arg3: fffff880086c8180
Arg4: fffff880012ea965

fffff880`086c7fc8  fffff880`011a153cUnable to load image \SystemRoot\system32\drivers\mfehidk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
 mfehidk+0x7053c
That is the McAfee Host Intrusion Detection Link Driver. Please remove McAfee and then use the McAfee removal tool How to uninstall or re-install supported McAfee products using the Consumer Products Removal tool McAfee is a well known cause of BSODs.
My System SpecsSystem Spec
.

03 Jun 2015   #4
ranjkler

windows 7 enterprose 64bit
 
 

Quote   Quote: Originally Posted by Laith View Post
Hey and welcome to SevenForums!

Code:
BugCheck 1E, {ffffffffc0000005, fffff80002eb2b0e, 0, ffffffffffffffff}

Probably caused by : memory_corruption ( nt!MiSelectImageBase+3ca )
Run MemTest86+ for 8 passes.

RAM - Test with Memtest86+

Hi thanks for the welcome and your offer for help,

i have run the memtest for 8 passes with no error, the machine was brand new and freshly imaged . we have about 400 of the exact same machines and this is only one bsod. it even has had new mobo installed by hp and the bsod re occurs after a few days.??? really lost with this machine
My System SpecsSystem Spec
03 Jun 2015   #5
ranjkler

windows 7 enterprose 64bit
 
 

Quote   Quote: Originally Posted by essenbe View Post
You also had this

Code:
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught.  This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
Arguments:
Arg1: 0000000000000091, A driver switched stacks using a method that is not supported by
 the operating system. The only supported way to extend a kernel
 mode stack is by using KeExpandKernelStackAndCallout.
Arg2: 0000000000000002
Arg3: fffffa80071be060
Arg4: 0000000000000000
Could you tell me why you were running Driver Verifier? It is designed to make your computer BSOD.

Code:
NTFS_FILE_SYSTEM (24)
    If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
    parameters are the exception record and context record. Do a .cxr
    on the 3rd parameter and then kb to obtain a more informative stack
    trace.
Arguments:
Arg1: 00000000001904fb
Arg2: fffff880086c8928
Arg3: fffff880086c8180
Arg4: fffff880012ea965

fffff880`086c7fc8  fffff880`011a153cUnable to load image \SystemRoot\system32\drivers\mfehidk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
 mfehidk+0x7053c
That is the McAfee Host Intrusion Detection Link Driver. Please remove McAfee and then use the McAfee removal tool How to uninstall or re-install supported McAfee products using the Consumer Products Removal tool McAfee is a well known cause of BSODs.

Hi

and thanks for the welcome and offer of help. i was handed the machine to diagnose, so the any previous tests were carried out by no succession. we have many machines with sam einage and a/v (corporate image) and they are fine. would you say i should uninstall the a/v and reinstall ?

thanks, all help is welcomed and appreciated
My System SpecsSystem Spec
03 Jun 2015   #6
Laith

Windows 10 Professional x64
 
 

The laptop might be sent with bad parts or been taking care badly so the parts became damaged.
My System SpecsSystem Spec
10 Jun 2015   #7
ranjkler

windows 7 enterprose 64bit
 
 

Problem was solved with new motherboard and harddisk
My System SpecsSystem Spec
11 Jun 2015   #8
Laith

Windows 10 Professional x64
 
 

That's good to hear.
My System SpecsSystem Spec
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