BSOD mostly when in Chrome

Page 1 of 2 12 LastLast

  1. Posts : 4
    Windows 7 Home Premium 64 bit
       #1

    BSOD mostly when in Chrome


    I've had my laptop for 3-4 years and in the last month have begun having BSOD issues. They mostly seem to occur when loading a new web page in Chrome or when using playdominion.com which runs the game in the browser window.

    I ran sfc /scannow and fixed one error, but the problem has continued. I've used Advanced SystemCare to clean the registry and it said the HD is good. I've run Memtest86+ for three passes on both sticks of memory with no errors and defragged. I've updated all drivers I could find and decided to post here before trying to figure out WinDbg on my own.

    Unfortunately I had CCleaner remove several dump files. I still have three recent ones that I uploaded.

    Help is appreciated.
      My Computer


  2. Posts : 2,781
    Windows 10 Pro x64
       #2

    Hey and welcome to SevenForums!

    Code:
    BugCheck 124, {0, fffffa800338e038, b6000000, 10015}
    
    Probably caused by : hardware
    Hmm, run MemTest86+ for 8 passes, Furmark and Seatools.
    RAM - Test with Memtest86+
    SeaTools for DOS and Windows - How to Use
    Video Card - Stress Test with Furmark
      My Computer


  3. Posts : 4
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    Passed both short tests on SeaTools. I'll run long generic later.
    Memtest took 6 hours to do 3 passes on 2MB so will be a while to get 8 on all 3MB.
    Not sure I understand FurMark fully. Downloaded 1.15.2.2, set burn-in, xtreme burn in and post-FX. There wasn't a start burn-in, so clicked GPU Stress Test. Ran for 30 min with no artifacts. It wasn't displaying temp and only ever listed as running Burn-in test. How long does it need to run?
      My Computer


  4. Posts : 2,781
    Windows 10 Pro x64
       #4

    That's enough for Furmark. Run all the tests and report back.

    We know that the videocard isn't failing so the videocard is out of the question. Run MemTest86+ and Seatools and bring me the results.
      My Computer


  5. Posts : 17,322
    Win 10 Pro x64
       #5

    Additionally...

    As a test, try uninstalling Chrome and see if they still occur. We have seen a couple cases where Chrome has caused Bug check 124's.

    You also don't have SP1 installed, you need to install that and fully update windows.
      My Computer


  6. Posts : 2,781
    Windows 10 Pro x64
       #6

    Oh really? Chrome caused 124? That's very weird. *mind-blown*
      My Computer


  7. Posts : 17,322
    Win 10 Pro x64
       #7

    Laith said:
    Oh really? Chrome caused 124? That's very weird. *mind-blown*
    Here's one right here,

    Recently BSOD on a new Windows // ntoskrnl.exe
      My Computer


  8. Posts : 2,781
    Windows 10 Pro x64
       #8

    Oh wow.
      My Computer


  9. Posts : 4
    Windows 7 Home Premium 64 bit
    Thread Starter
       #9

    Memtest for 8 passes no errors. SeaTools Long Generic - pass. Updated SP1. Had an error in FF. I attached new dump. I saw could be related to Atheros driver Windows installed, so I updated it.

    I'll keep using FF for a while and see if BSOD occurs again, or might see if I can find an older version of Chrome since the issues weren't happening before. To determine if issue is related to Chrome, do I need to uninstall, or if I don't run it should that be sufficient?
      My Computer


  10. Posts : 2,781
    Windows 10 Pro x64
       #10

    Don't running is sufficient yea.
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 18:22.
Find Us