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Windows 7: BSOD mostly when in Chrome

03 Jun 2015   #1
warlordprias

Windows 7 Home Premium 64 bit
 
 
BSOD mostly when in Chrome

I've had my laptop for 3-4 years and in the last month have begun having BSOD issues. They mostly seem to occur when loading a new web page in Chrome or when using playdominion.com which runs the game in the browser window.

I ran sfc /scannow and fixed one error, but the problem has continued. I've used Advanced SystemCare to clean the registry and it said the HD is good. I've run Memtest86+ for three passes on both sticks of memory with no errors and defragged. I've updated all drivers I could find and decided to post here before trying to figure out WinDbg on my own.

Unfortunately I had CCleaner remove several dump files. I still have three recent ones that I uploaded.

Help is appreciated.


My System SpecsSystem Spec
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03 Jun 2015   #2
Laith

Windows 10 Professional x64
 
 

Hey and welcome to SevenForums!

Code:
BugCheck 124, {0, fffffa800338e038, b6000000, 10015}

Probably caused by : hardware
Hmm, run MemTest86+ for 8 passes, Furmark and Seatools.
RAM - Test with Memtest86+
SeaTools for DOS and Windows - How to Use
Video Card - Stress Test with Furmark
My System SpecsSystem Spec
03 Jun 2015   #3
warlordprias

Windows 7 Home Premium 64 bit
 
 

Passed both short tests on SeaTools. I'll run long generic later.
Memtest took 6 hours to do 3 passes on 2MB so will be a while to get 8 on all 3MB.
Not sure I understand FurMark fully. Downloaded 1.15.2.2, set burn-in, xtreme burn in and post-FX. There wasn't a start burn-in, so clicked GPU Stress Test. Ran for 30 min with no artifacts. It wasn't displaying temp and only ever listed as running Burn-in test. How long does it need to run?
My System SpecsSystem Spec
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03 Jun 2015   #4
Laith

Windows 10 Professional x64
 
 

That's enough for Furmark. Run all the tests and report back.

We know that the videocard isn't failing so the videocard is out of the question. Run MemTest86+ and Seatools and bring me the results.
My System SpecsSystem Spec
03 Jun 2015   #5
derekimo

Microsoft Community Contributor Award Recipient

 
 

Additionally...

As a test, try uninstalling Chrome and see if they still occur. We have seen a couple cases where Chrome has caused Bug check 124's.

You also don't have SP1 installed, you need to install that and fully update windows.
My System SpecsSystem Spec
03 Jun 2015   #6
Laith

Windows 10 Professional x64
 
 

Oh really? Chrome caused 124? That's very weird. *mind-blown*
My System SpecsSystem Spec
03 Jun 2015   #7
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by Laith View Post
Oh really? Chrome caused 124? That's very weird. *mind-blown*
Here's one right here,

Recently BSOD on a new Windows // ntoskrnl.exe
My System SpecsSystem Spec
03 Jun 2015   #8
Laith

Windows 10 Professional x64
 
 

Oh wow.
My System SpecsSystem Spec
04 Jun 2015   #9
warlordprias

Windows 7 Home Premium 64 bit
 
 

Memtest for 8 passes no errors. SeaTools Long Generic - pass. Updated SP1. Had an error in FF. I attached new dump. I saw could be related to Atheros driver Windows installed, so I updated it.

I'll keep using FF for a while and see if BSOD occurs again, or might see if I can find an older version of Chrome since the issues weren't happening before. To determine if issue is related to Chrome, do I need to uninstall, or if I don't run it should that be sufficient?
My System SpecsSystem Spec
04 Jun 2015   #10
Laith

Windows 10 Professional x64
 
 

Don't running is sufficient yea.
My System SpecsSystem Spec
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