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Windows 7: BSOD After playing H1Z1 for 30 minutes with new computer

03 Jun 2015   #1
1codekiller

Windows 7 Home Premium 64-bit
 
 
BSOD After playing H1Z1 for 30 minutes with new computer

Hello!

As you can read from the title, I bought a new CPU, Motherboard and Case and assembled a new PC.
I played GTA V For 2 hours and everything went well. I loaded up a game on H1Z1, played it for 30 minutes and then it froze and blue screened. After the PC booted back up, I got no error message.
I ran the info collector which is provided on this website. I will attach the .zip file to this post aswell.

Thank you in advance!


My System SpecsSystem Spec
.
06 Jun 2015   #2
SGT Oddball

 

There are no dumps in the upload, it you get any more bsods run the tool again and hopefully there will be something for us to analyse.
My System SpecsSystem Spec
22 Jun 2015   #3
1codekiller

Windows 7 Home Premium 64-bit
 
 

I just got another BSOD. This time with an error report and a minidump file. I ran the dm log collector and will post the .zip file here.

Thanks!
My System SpecsSystem Spec
.

23 Jun 2015   #4
1codekiller

Windows 7 Home Premium 64-bit
 
 

Experienced 2 Blue screens of death today. I would really appreciate a fast reply, since this thing tends to happen mid gaming sessions, which usually leads to a ban from csgo matches
My System SpecsSystem Spec
23 Jun 2015   #5
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

We'd really appreciate some patience as we have to miss gaming sessions to help people who are having BSODs. There are lots of them as well as you may have noticed.

Your single dump is a 0x124 which indicates a hardware failure but doesn't indicate what.
Code:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800a32a028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.

2: kd> !errrec fffffa800a32a028
===============================================================================
Common Platform Error Record @ fffffa800a32a028
-------------------------------------------------------------------------------
Record Id     : 01d0ac5707c2ede3
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 6/22/2015 20:00:48 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa800a32a0a8
Section       @ fffffa800a32a180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Generic
Flags         : 0x00
Level         : 0
CPU Version   : 0x00000000000306c3
Processor ID  : 0x0000000000000004

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa800a32a0f0
Section       @ fffffa800a32a240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000004
CPU Id        : c3 06 03 00 00 08 10 04 - bf fb fa 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa800a32a240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa800a32a138
Section       @ fffffa800a32a2c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : DCACHEL0_WR_ERR (Proc 2 Bank 1)
  Status      : 0xbf80000000000124
  Address     : 0x000000021a01db80
  Misc.       : 0x0000000000000086



BSOD After playing H1Z1 for 30 minutes with new computer STOP 0x124 Troubleshooting BSOD After playing H1Z1 for 30 minutes with new computer
Read carefully before proceeding.


warning   Warning
If you're overclocking your system, revert back to stock clocks now.

Note   Note
Test the system once the overclock is removed before continuing with the steps outlined below.


Part One: CPU Stress Test
Part Two: MemTest86+ RAM Diagnostic
Part Three: Hard Drive Diagnostics
Part Four: GPU Stress Test




BSOD After playing H1Z1 for 30 minutes with new computer ONE BSOD After playing H1Z1 for 30 minutes with new computer
 CPU TEST

Run Prime95 to stress test your CPU. Hardware - Stress Test With Prime95

warning   Warning
Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





BSOD After playing H1Z1 for 30 minutes with new computer TWO BSOD After playing H1Z1 for 30 minutes with new computer
 RAM TEST

Run MemTest86+ to analyse your RAM. RAM - Test with Memtest86+

Note   Note


MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.





BSOD After playing H1Z1 for 30 minutes with new computer THREE BSOD After playing H1Z1 for 30 minutes with new computer
 HDD TEST

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

Note   Note
Do not run SeaTools on an SSD as the results will be invalid.


Run chkdsk Disk Check




BSOD After playing H1Z1 for 30 minutes with new computer FOUR BSOD After playing H1Z1 for 30 minutes with new computer
 GPU TEST

Run Furmark to stress test your GPU. Video Card - Stress Test with Furmark

Note   Note
Run Furmark for around 30 minutes.
warning   Warning
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
My System SpecsSystem Spec
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 BSOD After playing H1Z1 for 30 minutes with new computer




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