Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD randomly when shutting down (IRQL_NOT_LESS_OR_EQUAL)

03 Jun 2015   #1
ZoBlitz

Windows 7 Home Premium x64
 
 
BSOD randomly when shutting down (IRQL_NOT_LESS_OR_EQUAL)

I've been having this problem recently that when I shut down my computer as I normally would, sometimes I'll get a blue screen error with a IRQL_NOT_LESS_OR_EQUAL error message and then the computer will restart itself. This only happens when I've begun to shut down the computer and it doesn't always happen. The problem has only occurred since I installed a fresh copy of Windows onto my new SSD earlier in the year (which solved my other problem with Windows Update that I had previously posted on here about). I've attached a zip file with the required log and system information.

I appreciate any advice you can give me.


My System SpecsSystem Spec
.
03 Jun 2015   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello, ZoBlitz. I have looked at your dump files and they were all basically the same. They all listed the same cause in the header, but listed several causes in the dump itself. I am going to list them for you all in one dump. But, keep in mind that most of them were listed in several dumps.

Code:
Use !analyze -v to get detailed debugging information.
BugCheck A, {0, 2, 0, fffff80003296720}
Probably caused by : fwpkclnt.sys ( fwpkclnt!FwpsFreeCloneNetBufferList0+cf )
Followup: MachineOwner
 
That is a Windows Update dealing with the network
 
fffff880`039fd958  fffff880`13a945b1Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x295b1
 
Your Graphics driver
 
ffff880`039fd2a8  fffff880`14de76ebUnable to load image \SystemRoot\system32\DRIVERS\usbfilter.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for usbfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for usbfilter.sys
 usbfilter+0x16eb
 
Obviously the USB system
 
fffff880`039fc610  fffff880`056a0000Unable to load image \SystemRoot\system32\DRIVERS\Rt64win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
 Rt64win7+0x14000
 
That is your Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
 
ffff880`039fc038  fffff880`06e262b0Unable to load image \SystemRoot\System32\Drivers\dump_amd_sata.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dump_amd_sata.sys
*** ERROR: Module load completed but symbols could not be loaded for dump_amd_sata.sys
 
Part of the Sata Drivers
 
fffff880`0391b9c8  fffff880`023565dcUnable to load image \SystemRoot\system32\DRIVERS\SamsungRapidDiskFltr.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SamsungRapidDiskFltr.sys
*** ERROR: Module load completed but symbols could not be loaded for SamsungRapidDiskFltr.sys
 SamsungRapidDiskFltr+0x35dc
 
Samsung Rapid Mode
 
 
ffff880`0391b848  fffff880`04828165Unable to load image \SystemRoot\system32\DRIVERS\klim6.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klim6.sys
*** ERROR: Module load completed but symbols could not be loaded for klim6.sys
 klim6+0x2165
 
That is the Kaspersky Lab Intermediate Network Driver 
 
ffff880`0391b218  fffff880`01a668f0Unable to load image \SystemRoot\system32\DRIVERS\kneps.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for kneps.sys
*** ERROR: Module load completed but symbols could not be loaded for kneps.sys
 kneps+0x1d8f0
 
Kaspersky KNEPS Power driver
That is a lot of problems all at the same time. Obviously, there is only 1 or 2 of them are the cause, the rest are victims. If I had to hazard a guess right now, I would be looking at your network drivers. I would like you to go to your motherboard's web site and update all of your drivers. I would also like you to make sure all of your Windows Updates are current. Please check the update history and see if there are any failures. If there are, please look and see if they were later installed successfully.

Please go to Device Manager and see if there are any yellow triangles or exclamation marks on any of the entries there.

Next, please open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

Please also take Rapid Mode off. After all of that, please see if your problems get better. Let me know the results please.
My System SpecsSystem Spec
06 Jun 2015   #3
ZoBlitz

Windows 7 Home Premium x64
 
 

Thanks for your suggestions. I updated what drivers were available on my motherboard's webpage but it's a fairly old motherboard and not particularly well supported with updated drivers. I'm up to date with Windows Updates and the only failed updates I have is back when I was initially installing the OS in February and getting through the backlog of updates.

There are no issues in Device Manager.

I did four scans with reboots in between and each time it had the "files were found but could not be repaired".

Rapid mode is now off.
My System SpecsSystem Spec
.

Reply

 BSOD randomly when shutting down (IRQL_NOT_LESS_OR_EQUAL)




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
PC randomly BSoD while shutting down
Hi, this is my first post here. Recently, I'm having BSoD randomly at my pc, but most of the time it will BSoD when i trying to shut down my pc. (i would say that not everytime BSoD while shut down. It occur very randomly, likely 3 out of 7 times.) It won't goes BSoD while i playing game. I also...
BSOD Help and Support
BSOD IRQL_NOT_LESS_OR_EQUAL. Crashs rather randomly
Sometimes the computer will run for maybe 40 minutes no problem, then it'll randomly BSOD. Other times it'll crash a minute after startup. Maybe it has something to do with utorrent? It seems to crash most often when it's on. Have gotten it reformatted a week ago was working fine until this...
BSOD Help and Support
BSOD Computer shutting down randomly
It's a windows issue as i ran Xenserver 6.1 on this machine and never had a single shut down. running windows it might shut down as much as 6 times an hour. It may run for days without an issue. including the logs from the SF_Diagnostic tool and maybe someone else can find what I can't find. Must...
BSOD Help and Support
Computer Randomly Shutting Down, No BSOD.
I know usually this points to overheating but my temps and setup point to something else. For the last 2-3 hours i've been experiencing random shutdowns. No visual cues, no BSOD, just shuts down. here are my specs (computer only 6months old); Mobo - MSI 870 G45 CPU: Phenom x4 955 ...
General Discussion
BSOD randomly and every time the PC is shutting down.
Hi guys, I'm having random BSODs and really don't know what to do about it. It started a long time ago, all random and without any clue. I have upgraded my motherboard, cpu and RAM. The harddisk was fairly new. The graphics card is changed also and these BSODs still occur. Is it the power, or...
BSOD Help and Support
No BSOD but system keeps on randomly shutting down
Hi, I know this is a BSOD thread but I didn't know where else to post I have probably a slightly above average knowledge of PCs, I have put together a few in the past, and usually if I encounter a problem I can work it out/check out a forum. This however has stumped me, the pc just powers down...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:13.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App