BSOD during downloads

buzztiger · 04 Jun 2015

I have not installed any new hardware or software in my PC recently. It has started giving me BSOD just today. When I try download stuff it randomly BSOD. I can't download the windows sdk to open the mini dump files. I get BSOD when I try to download the 1GB + file. In the meantime I need to find a friend who can help me get a bootable memtest86 cd. Could someone help me see wats in my minidump file ?

This is my PC specs:

Intel core i5 4670
16gb ram
asus h87 plus motherboard
Ati HD5870 graphics card

essenbe · 04 Jun 2015

Hello, buzztiger. Please fill out your system specs in as much detail as possible.

Please fill out your System Specs

Information

Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs

All of your dump files I looked at were basically the same.

Code:

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800e24f500, Terminating object
Arg3: fffffa800e24f7e0, Process image file name
Arg4: fffff8000318c130, Explanatory message (ascii)
EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
BUGCHECK_STR:  0xF4_IOERR
CUSTOMER_CRASH_COUNT:  1
FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe
BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe

An 0XF4 error code and an I/O error is a hard drive problem usually. Once I get your system specs, I can better tell you how to proceed. It appears you have a 1Tb Western Digital Hard drive. If that is the case please Data Lifeguard Diagnostic for DOS WD Support / Downloads / SATA & SAS / WD Black or Seatools for DOS SeaTools for DOS and Windows - How to Use

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buzztiger · 05 Jun 2015

Thanks for helping me read the minidump file. Yes, u are right that I have a Western digital 1 TB blue hard drive. The western digital hard drive is just 6 months old. Today I had another msg pop up b4 BSOD. It said something like systemdisk write error or something like that. It was really fast so I could not finish reading the error msg b4 my PC restarts.

essenbe · 05 Jun 2015

Run the test. It sounds like you have a bad Hard Drive.

buzztiger · 05 Jun 2015

I tried the WD diagnostics test. I used the windows version ( can't get the DOS version to work). It passed the quick test. Will try the full test again. It kind of amazes me how it can pass the test. Weird.

buzztiger · 05 Jun 2015

I have another question. What does SMART hard disk test do ? For me it shows the health status as ok. What is the data that i should look for in the SMART test that can indicate a failing hard drive ?

essenbe · 05 Jun 2015

The smart test is just the hard drives own self monitoring. The long test will be more inclusive. This can explain it more S.M.A.R.T. - Wikipedia, the free encyclopedia., but the long test will be more accurate.

buzztiger · 06 Jun 2015

I have run the western digital drive diagnostics extended test. The test was done in DOS mode. No errors were found on the hard drive. Does this mean the hard drive is fine or has the test missed something out ? Now I am lost as to why I keep getting the BSOD. Right now the BSOD happens randomly not only when i download. I have ran the memtest86+. It ran for close to 2hrs and still does not complete. I got impatient and stopped at test 9. At the point i stopped the test, it was showing passed 43% in the test.

essenbe · 06 Jun 2015

I have no idea why it passed. You have even had warnings from Windows that it was having problems. You may want to try running Check Disk Disk Check.

If you want to run memtest86+, you cant be impatient. You have to run it for a minimum of 8 Passes. If you have 16 GB of Ram, it will take around 20 hours to run it. These are the instructions on how to run it.

Please Run Memtest86+

Information

Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask

buzztiger · 06 Jun 2015

essenbe said:

I have no idea why it passed. You have even had warnings from Windows that it was having problems. You may want to try running Check Disk Disk Check.

If you want to run memtest86+, you cant be impatient. You have to run it for a minimum of 8 Passes. If you have 16 GB of Ram, it will take around 20 hours to run it. These are the instructions on how to run it.

Please Run Memtest86+

Information

Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask

Thx for the info but I already ran it for close to 2hrs and it was going on and on. 20hrs to run memtest86+ ??? OMG. Is my hard drive playing some kind of joke on me ? or could some other hardware in my PC be the cause ?