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Windows 7: bsod at random KMODE_EXCEPTION_NOT_HANDLED

04 Jun 2015   #1
keystone

Windows 7 Pro x64
 
 
bsod at random KMODE_EXCEPTION_NOT_HANDLED

Getting a KMODE_EXCEPTION_NOT_HANDLED crash as well as SYSTEM_SERVICE_EXCEPTION crash. The pc is brand new build with just office 2013 bria 3 and our works truckmate trucking software installed. The anti virus being used is eset 4 business edition. The motherboard is a gigabyte H81M-S2H with an intel i5 cpu and 8 gigs of ram. Some help finding the driver causing this crash would be wonderful.

Thanks



My System SpecsSystem Spec
.
04 Jun 2015   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello, keystone. Please upload the BSOD Posting Instructions http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html. Upload the files here, this will tell you how. http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Please fill out your System Specs

information   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs


Your dump file from today lists

Code:
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc000001d, fffff80003cab64c, 0, 0}
Probably caused by : memory_corruption ( nt!MmQueryMemoryListInformation+bc )
Followup: MachineOwner
Please Run Memtest86+

information   Information
Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask
My System SpecsSystem Spec
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 bsod at random KMODE_EXCEPTION_NOT_HANDLED




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