BSOD While playing games such as Dota, CS-go. 0x00000001

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  1. Posts : 12
    Windows 7
    Thread Starter
       #11

    Thank you for your support! It usually takes about 1-4 hours. I will it report if it happens.
      My Computer


  2. Posts : 12
    Windows 7
    Thread Starter
       #12

    Hi, I was playing CS-go again today and another BSOD occured. This time with the message: Service Exception Error.
    I am trying a hotfix from Windows 7 now which is mentioned here: https://support.microsoft.com/en-us/kb/980932/nl
    I also attached another report of BSODS.
      My Computer


  3. Posts : 12
    Windows 7
    Thread Starter
       #13

    With this post I'll try again to send the MSINFO32 file. This time it is in english. Maby that was the problem.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #14

    Wemko said:
    Hi, I was playing CS-go again today and another BSOD occured. This time with the message: Service Exception Error.
    I am trying a hotfix from Windows 7 now which is mentioned here: https://support.microsoft.com/en-us/kb/980932/nl
    I also attached another report of BSODS.
    This crash dump is too old to contain the latest information.

    Attachment 362259
      My Computer


  5. Posts : 12
    Windows 7
    Thread Starter
       #15

    Hi, I used the tutorial suggested by the form and it took the file you recieved.
    This time I manually obtained the files from the minidump folder. Is this somthing that would help you gain more knowledge about the situation?
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #16

    Do two things now.

    Uninstall AVG using AVG Remover. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

    Then, test your RAM modules for possible errors.Run memtest86+ for at least 8 consecutive passes.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

    Let us know the results. For reporting any further BSOD, upload the complete set of data. Stray crash dumps are not enough.
    _______________________________________________
    Code:
    BugCheck 50, {fffff1401724daa7, 1, fffff88001138b41, 7}
    
    *** WARNING: Unable to verify timestamp for avgmfx64.sys
    *** ERROR: Module load completed but symbols could not be loaded for avgmfx64.sys
    
    Could not read faulting driver name
    Probably caused by : fileinfo.sys ( fileinfo!FIPostCreateCallback+12d )
    
    Followup: MachineOwner
    ---------
      My Computer


  7. Posts : 12
    Windows 7
    Thread Starter
       #17

    Hi,

    I have tried what Arc's solution on his last post. Deleted some malware, installed a new virus scanner and ran memtest.

    Although there was some malware I think the problem lies within the ram.

    I ran memtest and the test failed at the second try with two banks on slot 1 and 3.
    I tried both single banks of memory on slot 1, 3 and 1 again and they all passed.
    I also tried both banks on slot 2,4 and 3,4. both test failed at the second test.

    So I tried to play some games with one banks of memory. I did not have a BSOD for two-three days now. It seems pretty stable.

    Altough it is a solution I would like to have both banks running. Any tips on that?

    Thanks for all the help Arc! You have been great.
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #18

    Your motherboard has 4 DIMM slots. 0,1,2 and 3.

    You have 2x2 GB 1066 MHz RAM sticks, primarily populated in DIMMs 1 and 3. Dual channel.


    Test these combinations .....

    • 1 and 3


    • If passed, OK.
    • If failed, test 1 only, then test 3 only.
    • 0 and 2
      • If passed, OK.
      • If failed, test 0 only, then test 2 only.


    Depending on the result, we have to set our further testing strategy so that we can find a way to use the 4 GB RAM.
      My Computer


  9. Posts : 12
    Windows 7
    Thread Starter
       #19

    Hi Arc,

    On the motherboard and in the manual it says that the motherboard contains two channels, A and B.
    A is on slot 0, 1 and B is on 2 and 3. So I have set the sticks on slot 0 and 1. Ran Memtest and it passed.
    It also have not given me a BSOD in 2-3 days. Sorry for the late post. I had a busy week. Passed my graduation.

    Thanks for everything!
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #20

    Great news, mate! Congrats on your graduation!
      My Computer


 
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