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Windows 7: BSOD While playing games such as Dota, CS-go. 0x00000001

05 Jun 2015   #1
Wemko

Windows 7
 
 
BSOD While playing games such as Dota, CS-go. 0x00000001

Dead readers,

I have some trouble with my computer. Every once in a while it gets a BSOD. This occurs during games.

The error i recieved some time ago was: APC_INDEX_MISMATCH which at the site: Wat doet de APC Index Mismatch Blue Screen betekenen in Windows? said that it could be a driver problem. I tried all three fixed according to this site but it is still here. I could not install the hotfix for windows 7 because it said that my version of windows was incorrect.

I'm having trouble for quite some time now. There was a problem occuring my Processor, which I had replaced. The videocard was also replaced with a new one.

I hope someone can help me in this forum.

With kind regards


My System SpecsSystem Spec
.
07 Jun 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Please upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
That will be extremely necessary here.

_______________________________________
Code:
BugCheck 3B, {c0000005, fffff8800487432f, fffff8800aa41d70, 0}

Probably caused by : hardware ( nvlddmkm+632f )

Followup: MachineOwner
---------
Code:
BugCheck 1, {75582e09, 0, ffff0000, fffff8800b974c60}

Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
08 Jun 2015   #3
Wemko

Windows 7
 
 

Thanks for your reply,

I will send the file tonight.
My System SpecsSystem Spec
.

08 Jun 2015   #4
Wemko

Windows 7
 
 

Attched with this post the MSINFO file
My System SpecsSystem Spec
08 Jun 2015   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The file is incomplete.
My System SpecsSystem Spec
09 Jun 2015   #6
Wemko

Windows 7
 
 

Ohw sorry, I'll try again tonight
My System SpecsSystem Spec
09 Jun 2015   #7
Wemko

Windows 7
 
 

Here is the complete file. I checked it.
I probably thought it was done too soon.
The file is written in dutch. Is this a problem?
My System SpecsSystem Spec
09 Jun 2015   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The problem with this file is that it is not working.
Attachment 362070
I was asking for that file because I was searching some more details about your graphics environment. So let us work based on the info that you have.

The issue, as appeared prima facie, a display failing in such a manner that it is blaming the display hardware. The graphics card is GTX 660 and the installed driver is of February.

Uninstall the installed display driver using Display Driver Uninstaller. Then install the latest driver from Drivers - Download NVIDIA Drivers.

When done, stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark
Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.
My System SpecsSystem Spec
09 Jun 2015   #9
Wemko

Windows 7
 
 

Thank you for your reply Arc,
With this post the attached screenshot

I have followed your steps and no BSOD has occured
My System SpecsSystem Spec
10 Jun 2015   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK, now let the computer run normally. Report us for any further BSOD.
My System SpecsSystem Spec
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 BSOD While playing games such as Dota, CS-go. 0x00000001




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