Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD STOP : 0x00000124 hardware problem

05 Jun 2015   #1
Achnaton

Windows 7 home premium 32 bit
 
 
BSOD STOP : 0x00000124 hardware problem

Can you help me with this problem?


My System SpecsSystem Spec
.
07 Jun 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Before we start with hardware testing, do the following:

► Uninstall Google Chrome and use any other (whatever) web browser.

► Daemon Tools uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall the program at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
► Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus and the touchpad driver, SynTPEnh.
  5. Apply > OK
  6. Accept then restart.
Then run the computer normally and report us for any further BSOD.
___________________________________________________
Code:
BugCheck 124, {0, 873fd024, b6000000, 10015}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 00000000, Machine Check Exception
Arg2: 873fd024, Address of the WHEA_ERROR_RECORD structure.
Arg3: b6000000, High order 32-bits of the MCi_STATUS value.
Arg4: 00010015, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  1f

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

STACK_TEXT:  
807cc8cc 83a28fcd 00000124 00000000 873fd024 nt!KeBugCheckEx+0x1e
807cc908 836d792c 8742ebd1 873fd024 8367d8b0 hal!HalBugCheckSystem+0xab
807cc938 83a2927f 873fdea8 83a36e40 456e37ee nt!WheaReportHwError+0x230
807cca4c 83a29371 873fdea8 873fdef8 00000000 hal!HalpMcaReportError+0x3b
807cca70 83a295dd 00000000 873fdef8 807ccb90 hal!HalpMceHandler+0x8b
807cca80 83a1f5f5 00000000 3bf1f7df 39c13ff8 hal!HalpHandleMachineCheck+0x3b
807ccb90 83a1c261 00000000 807c7750 67dc99bb hal!HalpMcaExceptionHandler+0x87
807ccb90 00000000 00000000 807c7750 67dc99bb hal!HalpMcaExceptionHandlerWrapper+0x89


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP:  0

IMAGE_VERSION:  

FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_TLB

BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_TLB

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x124_authenticamd_processor_tlb

FAILURE_ID_HASH:  {577a9b4c-6a3b-1ebf-1603-d910408323f0}

Followup: MachineOwner
---------
My System SpecsSystem Spec
Reply

 BSOD STOP : 0x00000124 hardware problem




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Unrecoverable Hardware Error STOP 0x00000124 upon Windows 7 startup
I am receiving the STOP Error 0x00000124 on a Lenovo Thinkcentre M93P M10A90016US 2 month old PC running MS Windows 7 64-bit Pro with 8 Gig RAM and 500 Gig HDD and can't figure out what's causing it. System was just restored to factory new condition so no new software has been installed. ZIP...
BSOD Help and Support
How to Stop: 0x00000124 BSOD
Hey their, I've been recently having trouble with my Gaming PC which I put together and I'm not sure why I have been getting occasionally BSODs from STOP 0x00000124 and I dont know what's causing this, It just does it randomly and it doesn't happen too often, only when I play for a while and...
BSOD Help and Support
BSOD STOP: 0x00000124
Hey. my computer has been getting BSOD. I have always this bsod then i turning on pc, then i do nothing with pc or if i doing something but not in internet. Then i'm in internet i dont get bsod, but if i'm afk - i got bsod. My pc info: Intel(R) Core(TM)2 quad CPU Q9550 @ 2.83GHz 2.84GHz 4b...
BSOD Help and Support
BSOD stop 0x00000124 please help!!
Okay so I am getting this BSOD and I have no idea what the cause of this one is. My system is a fresh and clean install and for a few weeks I haven't had any problems at all and then just today this BSOD comes up when I play Battlefield 4, I haven't tried it with other games it was just...
BSOD Help and Support
BSOD *STOP 0x00000124
Hi, I've been getting BSOD frequently over the last couple of weeks. I've tried Re-installing Windows. The problem first started happening while playing video games, but now its handing sporadically and at any time. I've attached the Diagnostic Report to this Post. Please help me when you get a...
BSOD Help and Support
BSOD STOP:0x00000124
Just bought my core i5 laptop on december and starting this month of march my laptops get crashing and restarting and the BSOD always appear with the message " uncorrectable hardware error".. can please anyone help me how to fix this problem? suggestions> opinions?
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:41.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App