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Windows 7: Strange explorer.exe random crashes with dmp file

05 Jun 2015   #1
seanoz

Windows 7 Ultimate x64
 
 
Strange explorer.exe random crashes with dmp file

Hey Guys,

I really need to learn more about diagnosing, I have had a very stable system, but recently explorer.exe has just been failing randomly.

Can someone help me look at the cause?

I read the how to prepare a dmp file from here:
Troubleshooting Explorer.exe Crashing Issues

File is attached.

So just wondering how I can do the diagnosis on this?

Sean.


My System SpecsSystem Spec
.
06 Jun 2015   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome seanoz mate try these as the dump files are not opening for me

Dump Files - Configure Windows to Create on BSOD

&

Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
06 Jun 2015   #3
seanoz

Windows 7 Ultimate x64
 
 

Hi mate,

I don't actually have a BSOD it is a APPCRASH inside windows, only explorer.exe is dropping out.

I don't know if that helps with the difference, I followed the guide here:
Troubleshooting Explorer.exe Crashing Issues

And merged teh .reg file that created the dump.

Sean.
My System SpecsSystem Spec
.

06 Jun 2015   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok mate my mistake I looked at the .ecxr problem but it means not a great deal to me.

What I could suggest is to run these (if you haven't already) just to eliminate any filing problems if that what it is
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
http://www.sevenforums.com/tutorials/433-disk-check.html < if necessary include the /f and /r in the command line as per Option2
My System SpecsSystem Spec
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 Strange explorer.exe random crashes with dmp file




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