Bsod 6.1.7601.2.1.0.768.3


  1. Posts : 4
    Windows 7 64 Bit
       #1

    Bsod 6.1.7601.2.1.0.768.3


    Yikes! My computer has been crashing on me a lot lately. I've found that it's usually when I have several tabs open and when I'm either playing a game or watching a video. It's SUPER annoying. Ignoring it isn't helping (duh!) so I'm here to see if anyone can help.

    After the last crash, I got this info:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: a
    BCP1: 0000000000000000
    BCP2: 0000000000000002
    BCP3: 0000000000000001
    BCP4: FFFFF800030E596F
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\053015-35443-01.dmp
    C:\Users\The Cruz Family\AppData\Local\Temp\WER-61573-0.sysdata.xml
      My Computer


  2. Posts : 2,781
    Windows 10 Pro x64
       #2

    Hey and welcome to SevenForums!

    Install the latest updates from Windows Update.
      My Computer


  3. Posts : 4
    Windows 7 64 Bit
    Thread Starter
       #3

    Thanks for the welcome! I had actually done the update. My computer was crashing more than ever, so I reverted it back to an earlier saved version, and while I still have the problems if I do certain things, I can get it to start and stay on most of the time.
      My Computer


  4. Posts : 2,781
    Windows 10 Pro x64
       #4

    I have no more advice then re-installing Windows as NETIO is causing this and you get the driver for that on Windows Update. Re-install Windows.
      My Computer


  5. Posts : 4
    Windows 7 64 Bit
    Thread Starter
       #5

    Okay, I updated the drivers and haven't had a problem - until this morning, when it crashed again.
      My Computer


  6. Posts : 2,781
    Windows 10 Pro x64
       #6

    Please post the logs.
      My Computer


  7. Posts : 4
    Windows 7 64 Bit
    Thread Starter
       #7

    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: a
    BCP1: 0000000000000000
    BCP2: 0000000000000002
    BCP3: 0000000000000001
    BCP4: FFFFF8000309096F
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
      My Computer


  8. Posts : 2,781
    Windows 10 Pro x64
       #8

    Install the latest updates including SP1.
      My Computer


 

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