Work Laptop - BSOD upon startup - 0x00000050 Page Fault


  1. LP81
    Posts : 81
    Windows 7 Ultimate x64
       New #1

    Work Laptop - BSOD upon startup - 0x00000050 Page Fault


    Attached is the full DM Collector Zip

    A month or so back, our company decided that they needed to load encryption software on our super old laptops. Ever since, the computer would stall for 2-5 minutes about ever 3 hours. Looking at the performance tab of Task Manager, the CPU was never maxed, and sometimes the memory would be, but usually around 90% at best. Last week, it would freeze up completely requiring a hard power down. Upon restarting, the computer would run thru Disk Check and repair countless errors. However once the computer would fully boot and I log in, it would get the Page Fault in Non Paged Area 0x00000050 BSOD.

    I am able to boot into safemode, but networking doesn't work even if booting with that option (Neither wireless or hard wired) so all logs/transfers need to be done via flash drive if any additional logs are needed

    Any help is appreciated.
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  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #2

    As it is a work laptop, you might not be allowed to do changes there. Better you consult with the IT department.
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  4. LP81
    Posts : 81
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    Work IT is already aware that I am able to fix on my own. They've given the go ahead

    95% chance I will be receiving a tablet in place next week, but I'd rather have this stable enough to finish transferring pertinent files off of.
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  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #4

    Then first uninstall the encryption software and see how it goes.
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  7. LP81
    Posts : 81
    Windows 7 Ultimate x64
    Thread Starter
       New #5

    VeraCrypt decrypted - Full shutdown. Full power down. Same BSOD - newest DMP file attached in zip
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  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #6

    Code:
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Something is blocking the symbol paths when I am trying to load this dump.

    I think you should try uninstalling that program, leave it out of the system and see how it goes.
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  10. LP81
    Posts : 81
    Windows 7 Ultimate x64
    Thread Starter
       New #7

    Uninstalled VeraCrypt. Still getting same BSOD, IT had me run a few things that did no help so it decided that it's faster for me to just get a replacement than worry about fixing apparently....

    Marking this tread as dead/not needed
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