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Windows 7: Random BSOD

10 Jun 2015   #21
briand88

64 bit windows 7
 
 

Quote   Quote: Originally Posted by MistUnleashed View Post
Let me know what happens!

Good Luck!

Will do Thanks Again!.


My System SpecsSystem Spec
.
11 Jun 2015   #22
briand88

64 bit windows 7
 
 

Unfortunately I blue screened again when the computer restarted my sound card had vanished from my playback devices maybe a sound card driver? I have no idea maybe someone here can help me out it done it twice one straight after the other.

Brian
My System SpecsSystem Spec
11 Jun 2015   #23
MistUnleashed

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by briand88 View Post
Unfortunately I blue screened again when the computer restarted my sound card had vanished from my playback devices maybe a sound card driver? I have no idea maybe someone here can help me out it done it twice one straight after the other.

Brian
That is your Asus Xonar sound-card driver that has malfunctioned. I suggest uninstalling the driver by going into Start > Type: Device Manager > Select Asus Xonar > Uninstall

Restart and use the PC normally.

Let me know what happens/if it BSODs.

Thanks
My System SpecsSystem Spec
.

11 Jun 2015   #24
briand88

64 bit windows 7
 
 

Quote   Quote: Originally Posted by MistUnleashed View Post
Quote   Quote: Originally Posted by briand88 View Post
Unfortunately I blue screened again when the computer restarted my sound card had vanished from my playback devices maybe a sound card driver? I have no idea maybe someone here can help me out it done it twice one straight after the other.

Brian
That is your Asus Xonar sound-card driver that has malfunctioned. I suggest uninstalling the driver by going into Start > Type: Device Manager > Select Asus Xonar > Uninstall

Restart and use the PC normally.

Let me know what happens/if it BSODs.

Thanks

Hi i done this restarted the computer and upon restart it was saying it was installing Device Driver software for Multimedia Audio Controller to which it was not succesfully installed :S and i dont thibk i got a CD with the card when i bought it. And if i did i cannot find it. Any suiggestions?

Brian
My System SpecsSystem Spec
11 Jun 2015   #25
MistUnleashed

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by briand88 View Post
Quote   Quote: Originally Posted by MistUnleashed View Post
Quote   Quote: Originally Posted by briand88 View Post
Unfortunately I blue screened again when the computer restarted my sound card had vanished from my playback devices maybe a sound card driver? I have no idea maybe someone here can help me out it done it twice one straight after the other.

Brian
That is your Asus Xonar sound-card driver that has malfunctioned. I suggest uninstalling the driver by going into Start > Type: Device Manager > Select Asus Xonar > Uninstall

Restart and use the PC normally.

Let me know what happens/if it BSODs.

Thanks

Hi i done this restarted the computer and upon restart it was saying it was installing Device Driver software for Multimedia Audio Controller to which it was not succesfully installed :S and i dont thibk i got a CD with the card when i bought it. And if i did i cannot find it. Any suiggestions?

Brian
Can you please post a screenshot of your device manager with the 'Sound' section open so I can see the contents?

Thanks
My System SpecsSystem Spec
11 Jun 2015   #26
briand88

64 bit windows 7
 
 

Quote   Quote: Originally Posted by MistUnleashed View Post
Quote   Quote: Originally Posted by briand88 View Post
Quote   Quote: Originally Posted by MistUnleashed View Post

That is your Asus Xonar sound-card driver that has malfunctioned. I suggest uninstalling the driver by going into Start > Type: Device Manager > Select Asus Xonar > Uninstall

Restart and use the PC normally.

Let me know what happens/if it BSODs.

Thanks

Hi i done this restarted the computer and upon restart it was saying it was installing Device Driver software for Multimedia Audio Controller to which it was not succesfully installed :S and i dont thibk i got a CD with the card when i bought it. And if i did i cannot find it. Any suiggestions?

Brian
Can you please post a screenshot of your device manager with the 'Sound' section open so I can see the contents?

Thanks
Ok here it is also above you will notice the other devices tab to with the multimedia audio controller.




Brian
My System SpecsSystem Spec
11 Jun 2015   #27
MistUnleashed

Windows 7 Ultimate x64
 
 

Go to this website: https://www.asus.com/Motherboards/M4...Desk_Download/

Download the latest VIA audio driver and install it.

After this, restart and post the device manager screenshot again.

Tip: Press Ctrl + Alt + PrintScreen to only grab the window.
My System SpecsSystem Spec
11 Jun 2015   #28
briand88

64 bit windows 7
 
 

it installed software called HD VDeck and the sound card is still now showing but here is the screen i dont know if i maybe installed the wrong driver here. I went into the driver folder and run the setup.exe just noticed there is a file called Asus Setup i think i have installed the wrong one.

I remember having this HD VDeck on my computer a couple of years ago and removing it due to not needing it.

Bri
My System SpecsSystem Spec
11 Jun 2015   #29
MistUnleashed

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by briand88 View Post
it installed software called HD VDeck and the sound card is still now showing but here is the screen i dont know if i maybe installed the wrong driver here. I went into the driver folder and run the setup.exe just noticed there is a file called Asus Setup i think i have installed the wrong one.

Bri
Nope, you have installed the correct one

Now, do you have the model number for the soundcard?
My System SpecsSystem Spec
11 Jun 2015   #30
briand88

64 bit windows 7
 
 

Oh right i havent had this on the computer for atleast 2 years.

not the model number but i know the name of it. Asus Xonar DS 7.1 Sound card PCI
My System SpecsSystem Spec
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