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Windows 7: Raised IRQL Fault vsserv.exe

10 Jun 2015   #1
axe0

Windows 10 Pro
 
 
Raised IRQL Fault vsserv.exe

While I was helping my father with installing the newest version of visio professional and office visio requested a reboot.
After the reboot, before I could login the system showed a bsod. This happened before, but this time I was there to help.

Unfortunately, this is a bsod I've never seen before.

Apparently, the last few times the pc reboots it happens every time, but I don't know since when...
Hope you guys can help my father.


My System SpecsSystem Spec
.
11 Jun 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote:
fffff880`031fe838 fffff880`016c3d0aUnable to load image \??\C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bdfwfpf.sys
*** ERROR: Module load completed but symbols could not be loaded for bdfwfpf.sys
bdfwfpf+0xcd0a
Please uninstall BitDefender, at least as a test. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Report us for any further BSOD after doing it.
My System SpecsSystem Spec
14 Jun 2015   #3
axe0

Windows 10 Pro
 
 

Bitdefender was removed, but other av programs gave problems with performance like not opening a program or read your mail.
So Bitdefender has been reļnstalled, we'll be carefull with what is going on with the pc while running performance tests.
My System SpecsSystem Spec
.

22 Jun 2015   #4
axe0

Windows 10 Pro
 
 

Since BitDefender has been reinstalled no BSOD has been coming up.
My System SpecsSystem Spec
22 Jun 2015   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Nice. Let us know if you get any further BSOD.
My System SpecsSystem Spec
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 Raised IRQL Fault vsserv.exe




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