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Windows 7: BSOD after startup and opening Chrome

13 Jun 2015   #1
Ronnie3004

Windows 7 Ultimate 64-bit
 
 
BSOD after startup and opening Chrome

This is the only BSOD experienced on this CPU. Would like to correct issue before it repeats. Event occurred following initial CPU startup. Opened Chrome browser. Used mouse to drag Chrome to second monitor/screen. Left screen displayed some type of no connection message, then the right screen displayed similar message. The screens went black and the computer stayed powered on. I restarted the CPU and received following problem signature. Thank you in advance for reviewing. Zip attached.

Ron

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF960002B9D69
BCP3: FFFFF8800F31E6E0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


My System SpecsSystem Spec
.
13 Jun 2015   #2
SGT Oddball

 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck A, {18, 2, 0, fffff80005682619}
 
Probably caused by : avgidsdrivera.sys ( avgidsdrivera+10708 )
Followup: MachineOwner
---------
The dump is pointing to AVG being the cause, uninstall AVG and replace with Microsoft Security Essentials to and monitor to see if the BSOD stops.
My System SpecsSystem Spec
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 BSOD after startup and opening Chrome




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