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Windows 7: Continuous random crashes never creating error files, usually no BSOD

15 Jun 2015   #1
jaikyurro

Windows 7 64 Bit
 
 
Continuous random crashes never creating error files, usually no BSOD

Hi there, bit of frustration with my desktop. For the last several weeks, it has been continuously crashing, generally never recording an event in Event Viewer aside from that it came back from an unexpected shutdown, and never generating a blue screen or an associated file.

I should stress this is a recently-built computer as well. We've gone through replacing through warranty or upgrading almost every piece since, including the the graphics card, RAM, a replacement of the hard drive with a new SSD, and an exchange of the motherboard, which was the newest piece in the set. We've taken the power supply in to have it tested and it came back showing no problems. Before replacing the hard drive, though, we did receive more "general hardware failure" blue screens, but since it's gone back to just ghost crashing at random.

Generally the computer is used for gaming, lately for the Witcher III, mostly, though it has crashed twice now while just watching videos, and at random while playing other games like League of Legends, FFXIV, and Crusader Kings II. Last night while browsing and watching a video in full screen the computer actually generated a BSOD and appeared to try to compile a dmp file. It was unable to produce a minidump, and though the screen declared it a hardware error, I was hoping someone would be able to take a look at the dmp to give me a clue as to what I'm working with. It may bear worth mentioning I've done reinstalls of Windows for issues such as graphic and audio .dlls claiming to be incompatible or out of date when trying to reinstall FFXIV, and not cleanly redownloading despite trying several methods.

Attached the only event screen errors generated, and the third photo attachment is a screenshot of everything currently installed hardware-wise, taken as I wrote this. Put the dump file in a .zip, and here's hoping you can read something complete out of it. It'd be great to finally have something other than guesswork on my part.

Edit: Can't upload the zipped dmp file due to the fact it's large. Would appreciate suggestions on how to get it to you


My System SpecsSystem Spec
.
17 Jun 2015   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome Jai mate I see you have been waiting for some time and I am no expert but will take a stab at helping to help you or at least get the ball rolling.

Now I don't know how you are compiling the dump files so see these and let us know if this is what you are doing.
Dump Files - Configure Windows to Create on BSOD
&
Blue Screen of Death (BSOD) Posting Instructions

Now if you can keep it running long enough can you follow my little diyyt and post back the results for the PSU - just use PART A: for now

UsingHW Info

PART A:

You can test the volts on the PSU with HW Info HWiNFO, HWiNFO32/64 -Download < download the right bit version andclose the right hand window select Sensors and scroll down to the power sectionwhere you will see what the volts are doing see my pic. In my pic the section (Nuvoton) with VBATT is a dead give awayyou are in the section for the rail voltages. There are other section titlesand one that pops up often is ITE

Now the voltage on the different rails have to be within 5% =+/-of what is required or the machine will not work properly if at all.

See this for the rail voltage info

http://www.tomshardware.com/reviews/power-supply-specifications-atx-reference,3061.html (Section 2.)

The original right hand window shows the machine running and ishandy for that but for looking at the components in some detail close it anduse the main left hand side panel

FOR OTHERCOMPONENTS

PART B:

Open each small square with + in it on the section the componentsare in and then click on the individual component/s (it will highlight in blue) - in the righthand side will appear all sorts of details including brands speeds and otheressential info that particular device. See pic for example.
My System SpecsSystem Spec
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 Continuous random crashes never creating error files, usually no BSOD




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