BSOD when closing full screen games

sharpnova · 08 Oct 2014

Whenever I exit full screen games, I get a BSOD. It happens every time.

I'm able to run full screen games perfectly fine. I just can't exit them without getting a BSOD. This issue has been going on for awhile. I've tolerated it but now I really want to fix it.

I'm running triple monitors at 2560x1440 each.

I have no other issues on my PC. No other crashes or performance issues. Only a consistent BSOD when exiting/closing full screen games.

Video Card: GTX Titan video card. <- latest drivers
OS: Windows 7 Ultimate 64-bit
Motherboard: ASUS Rampage IV Extreme

sharpnova · 09 Oct 2014

Anyone?

sharpnova · 12 Oct 2014

Hello?

Boozad · 13 Oct 2014

Apologies this one slipped through the net, but it's best not to bump your own thread as it gets removed from the Unanswered Threads list and other posters think that you're being dealt with.

Your nVidia driver has been flagged.

Code:

fffff880`0a9de848  fffff880`0ff70010Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x118010

0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0fe58000 fffff880`10b2c000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Sat Sep 13 20:59:50 2014 (5414A236)
    CheckSum:         00C8E3A6
    ImageSize:        00CD4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Download this earlier version from here and follow NVIDIA Drivers - Avoid Problems for the cleanest possible install.

Test and report back.

sharpnova · 13 Oct 2014

Will do and thanks for the help.

sharpnova · 14 Oct 2014

I should clarify. I have been uninstalling unneeded games and applications en masse. I noticed when I uninstalled Skyrim (which had a few mods, though not nearly as many as most modders), afterwards, my fullscreen tests did not result in BSODs. This was about a week ago and I have not had any BSOD's since despite several instances of full screen games running and being exited.

I can't be certain the problem won't return because there has been some intermittence in the past, but things are looking stable for the time being.

If/when the problem returns though, I will roll back my driver as you suggested.

Out of curiosity, what is the date on the driver you are suggesting I roll back to? I have been through several driver updates since buying the card and the issue persisted through all of them.

sharpnova · 18 Oct 2014

And I just got a BSOD finally. This time due to alt-tabbing from a full screen game (LA Noire)

So I'm going to rollback the drivers as you suggested and report back.

Boozad · 18 Oct 2014

Please upload the new logs in case anything else is being flagged as causing issues.

sharpnova · 14 Nov 2014

Ok so since I rolled my drivers back as you suggested I haven't had any BSOD's.

It's been awhile and I've run a lot of full screen games and closed them without any issue so I am leaning towards this being solved.

I just have a couple questions.

1. Do you have any idea what it was about the current drivers that was causing the issue?

2. Will I ever be able to update to new drivers or will I need to stay with these old ones forever or until I build a new computer? (or video card)

3. How did you know which drivers to roll back to? I've been through several updates while the issue persisted (months of nvidia putting out updates) and I had BSOD's with every single version. Then with the ones you had me roll back to, it cured the issue. So it seems specific to the ones you had me roll back to.

Boozad · 14 Nov 2014

sharpnova said:

Ok so since I rolled my drivers back as you suggested I haven't had any BSOD's.

It's been awhile and I've run a lot of full screen games and closed them without any issue so I am leaning towards this being solved.

I just have a couple questions.

Great stuff, glad to hear all's been running well.

sharpnova said:

1. Do you have any idea what it was about the current drivers that was causing the issue?

It would be very hard to pinpoint, some drivers play well on some machines and not others. The method linked for the clean installation does help eradicate a lot of issues though such as overlaid drivers and unnecessary features not being installed, for instance sometimes the HD Audio driver can conflict with any other audio drivers installed.

2. Will I ever be able to update to new drivers or will I need to stay with these old ones forever or until I build a new computer? (or video card)

You can try updating your drivers whenever you feel like it, but keep the installation files for the driver you currently have installed handy so you can revert to it using the installation method linked if things go wrong. The newest driver isn't always the best option.

3. How did you know which drivers to roll back to? I've been through several updates while the issue persisted (months of nvidia putting out updates) and I had BSOD's with every single version. Then with the ones you had me roll back to, it cured the issue. So it seems specific to the ones you had me roll back to.

The BSOD team in general do a lot of research and testing into which drivers are the most stable and in this case it was the one provided. It's the one we always recommend to try if nVidia drivers are causing issues.