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Windows 7: Computer shuts down unexpectedly - Help!

16 Jun 2015   #1
weesiang

Windows 7 Home Premium 64bit
 
 
Computer shuts down unexpectedly - Help!

Computer shuts down unexpectedly!


My System SpecsSystem Spec
.
16 Jun 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Scan the system for possible virus infection with the following programs and not with your installed antivirus.
Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know the results.
My System SpecsSystem Spec
16 Jun 2015   #3
weesiang

Windows 7 Home Premium 64bit
 
 

Hi, I scanned for any virus but everything was good. I also ran memtest and after 14 passes there were no errors!
My System SpecsSystem Spec
.

17 Jun 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by weesiang View Post
I also ran memtest and after 14 passes there were no errors!
Which program you used to do it?
My System SpecsSystem Spec
17 Jun 2015   #5
weesiang

Windows 7 Home Premium 64bit
 
 

Memtest86+
My System SpecsSystem Spec
17 Jun 2015   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK, then enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
Reply

 Computer shuts down unexpectedly - Help!




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