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Windows 7: BSOD when gaming, error 0x124

17 Jun 2015   #1
RimeHD

Windows 7 Home Premium 64bit
 
 
BSOD when gaming, error 0x124

Information concerning my computer and the nature of the BSOD:

I only recently got my computer to generate these dump files so there is only information from one crash I believe, but I don't think this will have any impact, this crash has occurred in the same way that all of the others have.

The BSOD only happens while gaming (BF3/CSGO are the ones I've experienced it in I believe if that matters at all, I don't think it ever happened while running Witcher 3 at max settings) and it's usually about 1.5 hours or so in, although it has happened sooner than that; the crashing isn't exactly frequent or predictable, it doesn't happen every time that I play something and I've seen it occur after, say, double the average time of 1.5 hours.

I'm currently overclocked with a 4790k @4.7ghz and 1.265v. Earlier on, I thought I had gotten this fairly stable through stressing in aida64 for about 5 hours with temperatures never going above 80c and mostly staying within 65-77c throughout the entire process. I do realize that I'll have to set the CPU to stock speeds for this debugging process though, I'll see if the BSOD continues through that alteration.

I see that the program I'm using to analyze this suggests a heat problem but I severely doubt that is actually the issue, my computer's components have stayed within an acceptable temperature range for nearly 6 months now, regardless of what I've been doing.

I've checked all of my drivers and have made sure that they're up-to-date.

I've ran memtest86 for about six hours and have received zero errors, although I suppose I could try it for longer.

Running CHKDSK didn't bring anything up.

I'm also running two 980s in SLI without an overclock at the moment but I am using precision X with a custom fan curve. I haven't really stress tested the 980s extensively but I've run 3DMark scenarios several times with them, even with large overclocks, without any blue screening.

The last thing I can think to mention that might help is that there is a new bios update for my motherboard (ASUS Maximus VII Hero).




As a side note of importance unknown to me, here's what WhoCrashed gleaned from the crash.

On Wed 6/17/2015 4:48:51 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\061615-6848-01.dmp
This was probably caused by the following module: hal.dll (hal+0x12A3B)
Bugcheck code: 0x124 (0x0, 0xFFFFFA800DC27028, 0xFF800000, 0x124)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

On Wed 6/17/2015 4:48:51 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntdll_77d60000.sys (ntdll_77d60000!RtlAcquireSRWLockExclusive+0x2A)
Bugcheck code: 0x124 (0x0, 0xFFFFFA800DC27028, 0xFF800000, 0x124)
Error: WHEA_UNCORRECTABLE_ERROR
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntdll_77d60000.sys .
Google query: ntdll_77d60000.sys WHEA_UNCORRECTABLE_ERROR


My System SpecsSystem Spec
.
17 Jun 2015   #2
Laith

Windows 10 Professional x64
 
 

Hiya and welcome to SevenForums!

Reset your overclocking and report back.
My System SpecsSystem Spec
17 Jun 2015   #3
RimeHD

Windows 7 Home Premium 64bit
 
 

I set the settings that I altered back to auto. I'll have to play some games for a certain amount of time and see what happens, I'll let you know!
My System SpecsSystem Spec
.

17 Jun 2015   #4
Laith

Windows 10 Professional x64
 
 

I hope it works!
My System SpecsSystem Spec
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 BSOD when gaming, error 0x124




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