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Windows 7: BSOD many times after Lenovo W530 is docked first thing in the AM

17 Jun 2015   #1
redline122

Windows 7 Professional x64
 
 
BSOD many times after Lenovo W530 is docked first thing in the AM

Hello 7Team,
I've been getting a high number of BSOD's when I dock my Lenovo W530 into it's Lenovo docking station.

Here are the steps I take to get the BSOD.

1. Laptop is SHUT DOWN at home office
2. Placed in Lenovo docking station in business office
3. Laptop is powered up from a COLD BOOT (no HIBERNATE, no SLEEP)
4. BSOD occurs sometimes before the LOGIN screeen appears, or about 45 seconds after login has been completed.

I've attached the ZIP that was generated from the DM collector. Hope to hear some insight to this ongoing issue.

Regards - redline122


My System SpecsSystem Spec
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17 Jun 2015   #2
Hacb

Windows 7 Enterprise x64
 
 

this was caused by csrss.exe which, according to this website is:

The Client/Server Runtime Subsystem in the Microsoft Windows operating system utilizes the process csrss.exe for managing the majority of the graphical instruction sets under the Microsoft Windows operating system. As such csrss.exe provides the critical functions of the operating system, and its termination can result in the Blue Screen of Death being displayed. . csrss.exe controls threading and Win32 console window features. Threading is where the application splits itself into multiple simultaneous running tasks. Threads supported by csrss.exe are different from processes in that threads are commonly contained within the process, with various threads sharing resources within the same process. The Win32 console is the plain text window in the Windows API system (programs can use the console without the need for image display). In mobile devices such as notebooks and laptops, the process csrss.exe is closely dependent on power management schemes implemented by the system as defined under the Control Panel option.This process should be treated as suspicious if there are two instances running. Always take note of the process location when trying to determine whether or not the process is genuine or malicious.This Windows component should be located in your Windows System directory ie: something similar to C:\Windows\System32\csrss.exe .

The error was a Critical Object Termination meaning that the csrss.exe process is being terminated for some reason, crashing your computer. i would suggest running SFC /scannow to see if the file or anything associated with it is corrupted.
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 BSOD many times after Lenovo W530 is docked first thing in the AM




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