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Windows 7: BSOD regarding DPC routine when on home screen

17 Jun 2015   #1
vampyressdancer

Windows 7 Professional x64
 
 
BSOD regarding DPC routine when on home screen

Hello all. My computer is about 2 weeks old, custom build, and just last night I began getting blue screens while on the home screen. If I was actually in World of Warcraft it seemed to be OK, but when I exited it would immediately blue screen out. I have uploaded my dump file below. Thanks for the help!


My System SpecsSystem Spec
.
19 Jun 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Update VIA USB3 driver from MSI India - Computer, Laptop, Notebook, Desktop, Motherboard, Graphics and more

Report us for any further BSOD.
_______________________________________________
Code:
BugCheck 100000B8, {fffff880032e21c0, fffffa8013b0aa10, 0, 0}

*** WARNING: Unable to verify timestamp for xhcdrv.sys
*** ERROR: Module load completed but symbols could not be loaded for xhcdrv.sys
Probably caused by : xhcdrv.sys ( xhcdrv+d7c4 )

Followup: MachineOwner
---------

10: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

ATTEMPTED_SWITCH_FROM_DPC (b8)
A wait operation, attach process, or yield was attempted from a DPC routine.
This is an illegal operation and the stack track will lead to the offending
code and original DPC routine.
Arguments:
Arg1: fffff880032e21c0, Original thread which is the cause of the failure
Arg2: fffffa8013b0aa10, New thread
Arg3: 0000000000000000, Stack address of the original thread
Arg4: 0000000000000000

Debugging Details:
------------------


FAULTING_THREAD:  fffff880032e21c0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xB8

PROCESS_NAME:  System

CURRENT_IRQL:  2

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

DPC_STACK_BASE:  FFFFF88003306FB0

LAST_CONTROL_TRANSFER:  from fffff800032c8602 to fffff800032c70aa

STACK_TEXT:  
fffff880`032fe7a0 fffff800`032c8602 : fffff880`032e21c0 fffffa80`0fe9f020 fffffa80`0f880580 0000057f`0000000a : nt!KiSwapContext+0x7a
fffff880`032fe8e0 fffff800`032cc31f : 00000000`00000000 fffffa80`0f72cd30 00000000`00000042 fffff880`00e0a706 : nt!KiCommitThreadWait+0x1d2
fffff880`032fe970 fffff880`00e0f688 : fffff880`00e9ed00 fffff880`00000000 00000000`00000000 0000057f`f08d3700 : nt!KeWaitForSingleObject+0x19f
fffff880`032fea10 fffff880`00e42b5e : 00000000`00000000 fffff880`00000000 ffffffff`fd050f80 00000000`00000000 : Wdf01000!FxIoTarget::SubmitSync+0x2bc
fffff880`032feac0 fffff880`0562f7c4 : fffffa80`0fe9f020 fffffa80`0f9066a0 fffff880`032fee40 fffff880`032fee48 : Wdf01000!imp_WdfIoTargetSendInternalIoctlOthersSynchronously+0x46e
fffff880`032fed70 fffffa80`0fe9f020 : fffffa80`0f9066a0 fffff880`032fee40 fffff880`032fee48 fffff880`032fedc0 : xhcdrv+0xd7c4
fffff880`032fed78 fffffa80`0f9066a0 : fffff880`032fee40 fffff880`032fee48 fffff880`032fedc0 00000000`00000000 : 0xfffffa80`0fe9f020
fffff880`032fed80 fffff880`032fee40 : fffff880`032fee48 fffff880`032fedc0 00000000`00000000 00000000`00000000 : 0xfffffa80`0f9066a0
fffff880`032fed88 fffff880`032fee48 : fffff880`032fedc0 00000000`00000000 00000000`00000000 fffff880`032fedd8 : 0xfffff880`032fee40
fffff880`032fed90 fffff880`032fedc0 : 00000000`00000000 00000000`00000000 fffff880`032fedd8 00000000`00000000 : 0xfffff880`032fee48
fffff880`032fed98 00000000`00000000 : 00000000`00000000 fffff880`032fedd8 00000000`00000000 00000000`00001000 : 0xfffff880`032fedc0


STACK_COMMAND:  .thread 0xfffff880032e21c0 ; kb

FOLLOWUP_IP: 
xhcdrv+d7c4
fffff880`0562f7c4 ??              ???

SYMBOL_STACK_INDEX:  5

SYMBOL_NAME:  xhcdrv+d7c4

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: xhcdrv

IMAGE_NAME:  xhcdrv.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  53870b3a

FAILURE_BUCKET_ID:  X64_0xB8_xhcdrv+d7c4

BUCKET_ID:  X64_0xB8_xhcdrv+d7c4

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0xb8_xhcdrv+d7c4

FAILURE_ID_HASH:  {9fc99d3d-595b-3222-8f47-b70a857eed8b}

Followup: MachineOwner
---------

10: kd> lmvm xhcdrv
start             end                 module name
fffff880`05622000 fffff880`05673000   xhcdrv   T (no symbols)           
    Loaded symbol image file: xhcdrv.sys
    Image path: \SystemRoot\system32\DRIVERS\xhcdrv.sys
    Image name: xhcdrv.sys
    Timestamp:        Thu May 29 15:56:02 2014 (53870B3A)
    CheckSum:         00054CDD
    ImageSize:        00051000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
19 Jun 2015   #3
vampyressdancer

Windows 7 Professional x64
 
 

I have installed what you suggested and will update if I have any further issues. Thank you so much for your assistance.
My System SpecsSystem Spec
.

25 Jun 2015   #4
vampyressdancer

Windows 7 Professional x64
 
 

I'm going to mark this as solved as I have had no further issues. Thanks for the help!
My System SpecsSystem Spec
25 Jun 2015   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome.
If you experience any more BSOD there in future, let us know.
My System SpecsSystem Spec
14 Jul 2015   #6
vampyressdancer

Windows 7 Professional x64
 
 

Well I got another BSOD when I booted up today. I have attached the updated .zip file. Any help is appreciated. Thanks!
My System SpecsSystem Spec
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 BSOD regarding DPC routine when on home screen




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