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Windows 7: BSOD while streaming Videos (youtube/Netflix) and playing games

18 Jun 2015   #1
timpelplomp

Windows 7 Ultimate 64 bit
 
 
BSOD while streaming Videos (youtube/Netflix) and playing games

Hi, recently I have been suffering system instability issues but cannot for the life of me figure out which driver is causing the problem, or if it is indeed hardware related.
I have stresstested my CPU with Prime95, my GPU with various benchmarks and have run memtest successfully. This is why I am leaning more towards the driver issues.
My Dumps and specs should be included in the zip. Help would be much appreciated.


Greetings, timpelplomp


My System SpecsSystem Spec
.
18 Jun 2015   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello, timpelplomp and welcome to the forums. Unfortunately, I don't expect this to be a quick fix, but we will start to work on it. These are your dumps. Notice different error codes and different causes. That is many times indicative of memory problems, and one of them even blamed corrupted memory.

Code:
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc0000005, fffff80002af39f1, 0, ffffffffffffffff}
Probably caused by : memory_corruption ( nt!MiUnlinkFreeOrZeroedPage+181 )
Followup: MachineOwner
Code:
Use !analyze -v to get detailed debugging information.
BugCheck 1000009F, {4, 258, fffffa8006d1e040, fffff80000ba0740}
Implicit thread is now fffffa80`06d1e040
Probably caused by : ntkrnlmp.exe ( nt!KiSwapContext+7a )
Followup: MachineOwner
Code:
Use !analyze -v to get detailed debugging information.
BugCheck 3D, {fffff88002ffd040, 0, 0, fffff8801118336a}
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+8d36a )
Code:
UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff80002ad145f
Please Run Memtest86+



information   Information
Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip


Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask.
My System SpecsSystem Spec
19 Jun 2015   #3
timpelplomp

Windows 7 Ultimate 64 bit
 
 

Thanks for your reply.
I have run Memtest86 again, this time over night. When I woke up today, 9 hours later, it still had not found a single error and was on Pass 10? I believe.

My system should be a fairly clean install. Things I have recently swapped out / replaced are

1. A new Monitor (Dell U2141)
2. A SSD
3. A new Motherboard

Of course I have not simply swapped them out but have done a clean install after replacing the motherboard.
I have also flashed the most recent Bios from the vendor on the motherboard, thinking that might be causing the problem.


Edit:

The Dumps you have got are only the ones my pc managed to dump before crashing. More often than not the pc just freezes and displays graphics gibberish while repeating loud and obnoxious noises.

I have repeatedly uninstalled the graphics card drivers. The PC also crashes in Safe mode.
I have also tested it with different monitors/only one monitor plugged in.
I have also disabled the soundcard, still crashes.
My System SpecsSystem Spec
.

19 Jun 2015   #4
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

You have an illegal Operating system. The key you have has been blacklisted since before Windows was released.

Counterfeit installations such as yours contain heavily modified code that causes the installation to behave it unexpected ways. Analyzing BSOD's and determining their causes on these sorts of installations is very unreliable. For this reason, many analysts won't attempt it.

My recommendation is to install a genuine Windows 7. This will minimize the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a Genuine Windows 7 installation, and are still experiencing BSOD's, we will be happy to help you solve them
My System SpecsSystem Spec
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 BSOD while streaming Videos (youtube/Netflix) and playing games




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