stop 0x00000124 after Windows loads. rinse/repeat.

Page 2 of 2 FirstFirst 12

  1. Posts : 9
    Windows 7 Ultimate 64
    Thread Starter
       #11

    sfc report.

    It finished with "Windows Rescource Protection found corrupt files but was unable to fix some of them."
      My Computer


  2. Posts : 1,810
    Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
       #12

    Did you run Intel Processor diag with admin privileges? The report seems to say that you may not have admin rights.

    Right-click on the program and click "Run as Administrator"

    Let me check out your SFC scan.
      My Computer


  3. Posts : 1,810
    Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
       #13

    Im pretty sure these corrupt files can pretty much be ignored as they were introduced by an update, if i remember correctly.

    I'll see if I can get Noel to take a look and confirm/provide a fix.


    Code:
    2015-06-20 16:18:20, Info                  CSI    00000346 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18869_none_fde7d5f71db043ad\utc.app.json do not match actual file [l:24{12}]"utc.app.json" :
      Found: {l:32 b:hxHfXj427JxbVLpmOJKBMMwJ3nfvwV57qrOPwblWU6s=} Expected: {l:32 b:6510UErwHGoFg3sRd3gzh3HSbTceuHem3Rnk0NraKS8=}
    2015-06-20 16:18:20, Info                  CSI    00000347 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-06-20 16:18:20, Info                  CSI    00000348 [SR] This component was referenced by [l:162{81}]"Package_250_for_KB3068708~31bf3856ad364e35~amd64~~6.1.1.0.3068708-814_neutral_GDR"
    2015-06-20 16:18:20, Info                  CSI    00000349 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18869_none_fde7d5f71db043ad\telemetry.ASM-WindowsDefault.json do not match actual file [l:66{33}]"telemetry.ASM-WindowsDefault.json" :
      Found: {l:32 b:rX0CB3J2u+8b88W40OtkWxE6DLvV/cFEMvqhqqbQIlI=} Expected: {l:32 b:EeQJzlVPvq9GNIcA2FEwrOjEeuDam1G+ol3x61gKasQ=}
    2015-06-20 16:18:20, Info                  CSI    0000034a [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
      My Computer


  4. Posts : 9
    Windows 7 Ultimate 64
    Thread Starter
       #14

    Gator said:
    Did you run Intel Processor diag with admin privileges? The report seems to say that you may not have admin rights.

    Right-click on the program and click "Run as Administrator"
    Yes, for sure. It's tricky in safe mode, but I did do it and got the same result whether it was in admin or not.
      My Computer


  5. Posts : 1,810
    Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
       #15

    Make sure you try to remove all Gigabyte utilities.

    Code:
    gdrv.sys Thu Mar 12 23:22:29 2009 (49B9D175)  
    Gigabyte Easy Saver - mobo power utility  driver}http://www.gigabyte.com.tw/Support/Motherboard/Driver_List.aspx 
    Driver Reference Table - gdrv.sys 
    
    etdrv.sys Thu Mar  19 22:59:06 2009 (49C3067A) 
    Generic Port I/O[br]May be part of  Gigabyte Tools Easy Tune 6 (incompatible with Win7)}Windows Update[br]May be  available from Gigabyte 
    Driver Reference Table - etdrv.sys
    Code:
    AppleCharger.sys Sun Oct 27 21:59:21 2013  (526DC4F9) 
    GIGABYTE On/Off Charge driver. See here for details -  http://www.gigabyte.us/MicroSite/185/on-off-charge.htm May cause BSOD on Win7/8 systems - uninstall to test (haven't seen  recently (15Jan2013)}Removal may be necessary. Updates can be found here -  http://www.gigabyte.us/support-downloads/support-downloads.aspx 
    Driver Reference Table - AppleCharger.sys
    Lets try a few things:
    1. Remove ESET and install Microsoft Security Essentials. You can choose to go back to ESET after and test but since ESET was mentioned in a crash dump, lets make sure its not it.

    Code:
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  ekrn.exe
    Remove ESET and install MSE
    Microsoft Security Essentials - Microsoft Windows

    2. Monitor your CPU Temperatures. Ensure your fans are running properly. Clean the inside of the PC to ensure no dust is accumulating inside

    3. Go into your BIOS and reset your BIOS settings to the defaults

    4. Run Memtest86+ - Follow the instructions in the tutorial. Run for at least 8 passes or until you find any errors. Stop the test and move onto the next step if you have ANY errors

    RAM - Test with Memtest86+

    5. Try a clean boot
    Troubleshoot Application Conflicts by Performing a Clean Startup

    If all of the above fails, your CPU is likely faulty.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #16

    Yep - the CBS errors are the result of MS mis-coding variable files as static ones (KB3068708) - you can either uninstall the update and hide it, or ignore these two fails.
      My Computer


  7. Posts : 9
    Windows 7 Ultimate 64
    Thread Starter
       #17

    Here's an update, and it's some interesting news. I swapped in another CPU and still got the BSOD. Back on the original CPU, a single pass of Memtest also came back clean and a USB live Ubuntu also booted, surfed and ran a few applications with no problem. Also, a BIOS default reset was done although as I expected, it didn't help.

    So I've been looking into software / Windows issues. None really showed themselves, so I did remove the Gigabyte apps, MSE and Eset, still got the BSOD as the final Windows GUI loads.

    I'll be honest, I didn't go for the clean startup, I went straight for a repair install of Windows and so far the machine is behaving itself. I've done all the critical updates. I will run the IPDT again to be on the safe side before getting all my stuff back from windows.old this evening and then see what's come back easily and what will need to be reinstalled.

    I want to thank you guys, you've been very helpful and very quick with your advice. I'm very grateful and I'll post back in a day or so once everything has had a chance to soak.
      My Computer


 
Page 2 of 2 FirstFirst 12

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 12:32.
Find Us