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Windows 7: stop 0x00000124 after Windows loads. rinse/repeat.

19 Jun 2015   #1
pauleden

Windows 7 Ultimate 64
 
 
stop 0x00000124 after Windows loads. rinse/repeat.

Hi all,

I've suddenly got this BSOD loop after Windows GUI loads. It started this morning after the machine had been on for an hour or so, it blue screened and now it's stuck in this BSOD loop.

Windows loads as normal, but seconds after the desktop is visible, it bluescreens. Here's a pic.



The machine is a i7 4970k (was overclocked -overclock removed with no effect) cooled by a Coolermaster H90. Motherboard is a Gigabyte Z97X Gaming 3 with 16 GB of RAM. C drive is a Samsung 830 SSD and there's two other Samsung HHD drives. GPU is a Palit GTX 770. OS is Windows 7 Ulti x64.

BIOS reports CPU temps nice and low, 26C. I've verified all the fans are running.

The motherboard and CPU are quite new, only a month or two old and have been working faultlessly until now. Note that the machine will happily boot into safemode.

I've done the windows memory diagnostic and have run chkdsk on the first the SSD and the first HDD (came back clean). It's currently running on the last HDD.

Any help greatly appreciated.

Paul

I


My System SpecsSystem Spec
.
19 Jun 2015   #2
Gator

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

Hey Pauleden,

Can you boot into safemode with networking? If you can, follow the link below and post the required files.
Blue Screen of Death (BSOD) Posting Instructions

If you can't get networking to work, download the file in the link above and use a flash drive to open it on the BSOD PC.

Bugcheck 124's are generally hardware faults but could also be driver related. Follow the link below to see if you can troubleshoot it
Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
19 Jun 2015   #3
pauleden

Windows 7 Ultimate 64
 
 

Thanks Gator. Here's the results (running in Windows safemode)

PS, chkdsk still running on last drive.
My System SpecsSystem Spec
.

19 Jun 2015   #4
Gator

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

Are you sure thats what it produced? DM Log collector should have made a zip file.
My System SpecsSystem Spec
19 Jun 2015   #5
pauleden

Windows 7 Ultimate 64
 
 

Oh, my apologies. Working on a safe mode screen is harder than I thought!

Zip found and attached.
My System SpecsSystem Spec
19 Jun 2015   #6
Gator

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

Looks like this could possibly be an internal fault in your CPU but we don't really know what it is because its an unclassified error (not publicly documented).

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800d984028, bf800000, 200401}

Probably caused by : GenuineIntel

Followup:     MachineOwner
---------

Processing initial command '!analyze -v;r;kv;lmtn;lmtsmn;.bugcheck;!thread'
4: kd> !analyze -v;r;kv;lmtn;lmtsmn;.bugcheck;!thread
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800d984028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000200401, Low order 32-bits of the MCi_STATUS value.

Code:
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE

PRIMARY_PROBLEM_CLASS:  X64_0x124_GenuineIntel_PROCESSOR_MAE

Code:
4: kd> !errrec fffffa800d984028
===============================================================================
Common Platform Error Record @ fffffa800d984028
-------------------------------------------------------------------------------
Record Id     : 01d0aa80b8db2da7
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 6/19/2015 11:12:00 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa800d9840a8
Section       @ fffffa800d984180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Micro-Architectural Error
Flags         : 0x00
CPU Version   : 0x00000000000306c3
Processor ID  : 0x0000000000000004

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa800d9840f0
Section       @ fffffa800d984240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000004
CPU Id        : c3 06 03 00 00 08 10 04 - bf fb fa 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa800d984240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa800d984138
Section       @ fffffa800d9842c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : Internal unclassified (Proc 4 Bank 1)
  Status      : 0xbf80000000200401
  Address     : 0x00000000fee00000
  Misc.       : 0x0000000000000086
If you have any Gigabyte utilities on the PC please remove them as its possible they could be causing the BSOD.

Try testing your CPU and monitor your temperatures
Hardware - Stress Test With Prime95
My System SpecsSystem Spec
19 Jun 2015   #7
pauleden

Windows 7 Ultimate 64
 
 

I can't uninstall anything in safemode. Windows installer isn't running.

I did find instructions to do this here on sevenforums and went through the steps there, modifying the registry so that it will allow installer to run, but the service refuses to start.
My System SpecsSystem Spec
19 Jun 2015   #8
Gator

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

What did you try to use? The link below?

Uninstall and Remove Software in Safe Mode

Try installing Revo Uninstaller to see if you see it and can remove it
Completely Uninstall Programs And More With Revo Uninstaller
My System SpecsSystem Spec
19 Jun 2015   #9
pauleden

Windows 7 Ultimate 64
 
 

Quote   Quote: Originally Posted by Gator View Post
What did you try to use? The link below?

Uninstall and Remove Software in Safe Mode
\yes, I went through that, but at the last stage where you start the service, it refuses saying cant start in safe mode. I'll have another try tomorrow.
My System SpecsSystem Spec
20 Jun 2015   #10
pauleden

Windows 7 Ultimate 64
 
 

OK, windows installer sorted.

I ran Intel Processor Diagnostic in safe mode today and it's failing its tests. It's faling when it runs the CPU fequency test.

The report that it can't load drivers may be related to the fact that it's running in safe mode. It says to run IPDT.exe as an administrator, which I did but it still gave the same report.

Netx is sfc /scannow, again, in safemode
My System SpecsSystem Spec
Reply

 stop 0x00000124 after Windows loads. rinse/repeat.




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