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Windows 7: Blue & Black SODs during video stream

21 Jun 2015   #1
backporchp0et

Windows 7 Ultimate x64
 
 
Blue & Black SODs during video stream

Hello everyone,

I would like to request some help with the blue and black screens of death I've been experiencing on my MSI GT60 laptop since the middle of May. Before May 16th, I only experienced 2 BSOD last year and within the past month I've experienced 10. I've tried figuring it out on my own, but I need assistance from people who are more apt in diagnosing BSODs, understanding the lingo of the WinDbg, and able to walk me through the fixes.

On May 15th, I downloaded an open source software called Kinovea to analyze videos of a person's walking gait. And it was after then I started seeing the BSODs. I uninstalled the program thinking it was taking up too much RAM and causing the crash (despite the 16GBs of RAM installed). Then I started experiencing a crash by streaming video online - via YouTube & Hulu. Then I thought maybe my graphics card was getting too hot, so I started to run my cooler boost when playing video, and it lasted a few days, but then the BSODs started up again. I haven't experienced any problems playing Skyrim or videos stored on my computer just those online.

At times, my computer will give me a black screen with a looping sound that ultimately sounds like a buzzing. During the blue screens, I would see "Driver Not Equal or Less Than" or something about a "Bad Pool". After either of these, I would do a hard reset.

I have run the "Windows Memory Diagnostic" and the "Windows Performance Recorder" tools, but came up with nothing. All of my drivers are up to date. I've read a little about stress tests, but not sure which I should perform. I do have WinDbg and was able to see the probable causes, i.e ndis.sys, tcpip.sys, nwifi.sys, and ntoskrnl.exe. However, I don't know where to go from here and need guidance. Any help is much appreciated!!

Also a small side note, at times my display would get horizontal lines and anything visible seemed to be echoed three times across the screen. I've attached a picture of this. It seems to be a random occurrence and lasts only 1 or 2 min. I've assumed it's my graphics card, but I don't know for certain.

Edit 6/22/15- Also, by monitoring with Speccy, I've noticed during idle my laptop's CPU's temp is typically 65-72 degrees Celsius. Is that normal for Intel i7 4700 processors?

Here are my specs of my computer (via Speccy):

OS: Windows 7 Ultimate 64bit
CPU: Intel Core i7 4700MQ @ 2.40GHz, and Haswell 22nm Technology
RAM: 16GB Single Channel DDR3 @ 797MHz
Motherboard: Micro-Star International Co., Ltd. MS-16F4 (Socket 0)
Graphics: Generic PnP Monitor (1920x1080@59Hz), Intel HD Graphics 4600 (MSI), and 3071MB NVIDIA GeForce GTX 770M (MSI)
Storage: 931GB Western Digitial SATA, and 232GB Samsung SSD 840 EVO
Optical Drive: HL-DT-ST DVDRAM GT90N ATA Device
Audio: Realtek High Definition Audio
Internet connected through Killer Wireless-N 1202 Network Adapter
Antivirus: Avast! Free Antivirus

If you need anymore information, please let me know.

Attachment 363244

Attachment 363245


My System SpecsSystem Spec
.
23 Jun 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Then try video streaming again. If it BSODs, follow the Blue Screen of Death (BSOD) Posting Instructions again and let us see the new logs.
___________________________________________________
Code:
BugCheck D1, {a, 2, 0, fffff880016567e5}

*** WARNING: Unable to verify timestamp for bflwfx64.sys
*** ERROR: Module load completed but symbols could not be loaded for bflwfx64.sys
Probably caused by : bflwfx64.sys ( bflwfx64+1200 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
23 Jun 2015   #3
backporchp0et

Windows 7 Ultimate x64
 
 

Arc,

Thank you for your reply.

I will do what you listed, and I will post again with new information if I experience any more BSODs.

Much appreciated!
My System SpecsSystem Spec
.

28 Jun 2015   #4
backporchp0et

Windows 7 Ultimate x64
 
 

Hi Arc (& everyone else),

My laptop just had 2 BSODs with different causes for error: ndis.sys and tcpip.sys. After I restarted after the first one, I brought up Firefox and started typing in the address of this website, it blue screened with the tcpip and Driver Less Than or Equal. I've attached the zip.

I was able to stream video online without BSODs since decreasing the auto start program list, but the most recent BSODs I wasn't streaming video. I was merely waiting for the graphics on TomorrowWorld's website to load and the ndis BSOD occurred.

If you have any more suggestions about the blue screens, I would greatly appreciate it!

Attachment 364247
My System SpecsSystem Spec
29 Jun 2015   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
BugCheck D1, {a, 2, 0, fffff880016567e5}

*** WARNING: Unable to verify timestamp for bflwfx64.sys
*** ERROR: Module load completed but symbols could not be loaded for bflwfx64.sys
Probably caused by : bflwfx64.sys ( bflwfx64+1200 )

Followup: MachineOwner
---------
So disabling Killer from startup was not enough for you. Now uninstall this ....
  • Start Menu\Programs\Qualcomm Atheros\Killer Network Manager
Report us for any further issue.
My System SpecsSystem Spec
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 Blue & Black SODs during video stream




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