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Windows 7: BSOD and Freezing while gaming or watching videos

21 Jun 2015   #1
GanonCide

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD and Freezing while gaming ntoskrnl.exe+72a40

It's a problem I've been having while gaming, watching videos, or skype with friends. Either I will get a BSOD or My computer will completely freeze and I have to hold down the power button to reboot it. I figured its time to get some help if possible. I used BSOD ScreenView and noticed most of my problems come from ntoskrnl.exe+72a40 and I'm not sure how to fix it.




My System SpecsSystem Spec
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26 Jun 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Are you overclocking?
Code:
  Processor Version             AMD FX(tm)-8350 Eight-Core Processor           
  Processor Voltage             89h - 0.9V
  External Clock                200MHz
  Max Speed                     3200MHz
  Current Speed                 4000MHz
As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

Update the network driver from Realtek ... get the second item from the list, that is the "Win7 and Server 2008 R2 Auto Installation Program" one and install it.

See how it goes. Let us know.
___________________________________________
Code:
BugCheck 101, {19, 0, fffff880009ec180, 1}

*** ERROR: Module load completed but symbols could not be loaded for pacer.sys
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------
My System SpecsSystem Spec
26 Jun 2015   #3
GanonCide

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

No, I'm not overclocking, I'll do these when I return home from vacation. Thank you for the ideas however!
My System SpecsSystem Spec
.

01 Jul 2015   #4
GanonCide

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Sorry about the delay, I'm back from vacation. I reset the CMOS by removing the battery for like 5 mins and when I booted my computer I selected default settings. Now for the Realtek drivers, I unistalled my current drivers and tried to install the ones from the website the "Win7 and Server 2008 R2 Auto Installation Program". However I got an FindFile Failed error So I reinstalled my older driver and used repair with the "Win7 and Server 2008 R2 Auto Installation Program" driver hopefully that works. But I will report back when and if my computer blue screens again. Once again thanks for the help
My System SpecsSystem Spec
01 Jul 2015   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK, report back, I am subscribed to your thread.
My System SpecsSystem Spec
30 Jul 2015   #6
GanonCide

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hey I'm back again I'm still blue screening and Its still with "ntoskrnl.exe" I have noticed it Blue screen a lot more when i'm watching twitch and playing a Facebook game together at the same time, I havn't blue screened while playing steam games or league of legends , however my FPS in game is lower than what I'm used to playing at however
My System SpecsSystem Spec
30 Jul 2015   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
BugCheck 109, {a3a039d89c263947, b3b7465eeea40889, fffff80002e0e01c, 0}

Probably caused by : ntkrnlmp.exe ( nt!TraceLoggingMetadataEnd+2 )

Followup: MachineOwner
---------
0x109 is a real mystery bugcheck. I was never able to get the root cause of this bugcheck.

But Carrona.org says that it is either a failing RAM or any device driver. So, first test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

If it does not show any error, our next search will be for any possible driver corruption, but the best way to deal with a driver corruption is to perform a clean reinstall. If the RAM is free from errors, you may go for a clean reinstall if you like to.
My System SpecsSystem Spec
03 Aug 2015   #8
GanonCide

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I did the memtest86 and did 9 passes of it with no errors, So I backed up the stuff I wanted then formated the my Hard Drive and clean installed windows 7, everything is going great now. Instead of using the drivers from the website I used the drivers on a CD my computer originally. Thanks for your help
My System SpecsSystem Spec
05 Aug 2015   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Good to know that the computer is running stable now.
Report us for any further issue.
My System SpecsSystem Spec
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 BSOD and Freezing while gaming or watching videos




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