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Windows 7: BSOD Custom build help

21 Jun 2015   #1
jonezy

Windows 7 Home Premium x64
 
 
BSOD Custom build help

Hey Peeps!

I just had my first BSOD on my custom build. Any help in figuring out what caused this would be greatly appreciated.

It happened when I was away from my machine, while playing a playlist on youtube and having other windows open on 2 separate browsers; Chrome & Firefox.

Jonezy


My System SpecsSystem Spec
.
22 Jun 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

CCC 14.12 WHQL works better with R9 cards, as far as I have seen. Get it from Download Drivers and see how it goes.

Let us know.
________________________________________
Code:
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff8801111fdbb, fffff880081d2228, fffff880081d1a80}

Probably caused by : atikmdag.sys ( atikmdag+c7dbb )

Followup: MachineOwner
---------

6: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8801111fdbb, The address that the exception occurred at
Arg3: fffff880081d2228, Exception Record Address
Arg4: fffff880081d1a80, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

FAULTING_IP: 
atikmdag+c7dbb
fffff880`1111fdbb 488b83a8060000  mov     rax,qword ptr [rbx+6A8h]

EXCEPTION_RECORD:  fffff880081d2228 -- (.exr 0xfffff880081d2228)
ExceptionAddress: fffff8801111fdbb (atikmdag+0x00000000000c7dbb)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 00000000000006a8
Attempt to read from address 00000000000006a8

CONTEXT:  fffff880081d1a80 -- (.cxr 0xfffff880081d1a80;r)
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=00000000003c0000 rdi=0000000000000002
rip=fffff8801111fdbb rsp=fffff880081d2460 rbp=fffffa80088b6060
 r8=0000000000000002  r9=000000f416368000 r10=0000000000000000
r11=fffff880081d2690 r12=fffffa80088c5c80 r13=fffffa8007b19f00
r14=fffffa800b6ca010 r15=fffff88011058000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
atikmdag+0xc7dbb:
fffff880`1111fdbb 488b83a8060000  mov     rax,qword ptr [rbx+6A8h] ds:002b:00000000`000006a8=????????????????
Last set context:
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=00000000003c0000 rdi=0000000000000002
rip=fffff8801111fdbb rsp=fffff880081d2460 rbp=fffffa80088b6060
 r8=0000000000000002  r9=000000f416368000 r10=0000000000000000
r11=fffff880081d2690 r12=fffffa80088c5c80 r13=fffffa8007b19f00
r14=fffffa800b6ca010 r15=fffff88011058000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
atikmdag+0xc7dbb:
fffff880`1111fdbb 488b83a8060000  mov     rax,qword ptr [rbx+6A8h] ds:002b:00000000`000006a8=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  00000000000006a8

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003304100
GetUlongFromAddress: unable to read from fffff800033041c0
 00000000000006a8 Nonpaged pool

FOLLOWUP_IP: 
atikmdag+c7dbb
fffff880`1111fdbb 488b83a8060000  mov     rax,qword ptr [rbx+6A8h]

BUGCHECK_STR:  0x7E

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff8801111fdbb

STACK_TEXT:  
fffff880`081d2460 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`0b6ca010 : atikmdag+0xc7dbb


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  atikmdag+c7dbb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  53508a3c

STACK_COMMAND:  .cxr 0xfffff880081d1a80 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_atikmdag+c7dbb

BUCKET_ID:  X64_0x7E_atikmdag+c7dbb

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x7e_atikmdag+c7dbb

FAILURE_ID_HASH:  {1bce3716-c561-7934-01c3-535369bb657c}

Followup: MachineOwner
---------

6: kd> lmvm atikmdag
start             end                 module name
fffff880`11058000 fffff880`11f68000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Fri Apr 18 07:43:16 2014 (53508A3C)
    CheckSum:         00EAEEE6
    ImageSize:        00F10000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
22 Jun 2015   #3
jonezy

Windows 7 Home Premium x64
 
 

Thanks for the help! I've went ahead and updated my CCC and graphics driver. If I get another BSOD, I'll be back.

Jonezy
My System SpecsSystem Spec
.

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