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Windows 7: stop 0x00000f4 and Live Kernal Event (BCcode 116) while gaming

21 Jun 2015   #1
James27

Windows 7 Home Premium 64bit
 
 
stop 0x00000f4 and Live Kernal Event (BCcode 116) while gaming

System specs:

OS: Windows 7 64-bit
CPU: Intel Core i7 3770
GPU: NVIDA GTX 970
RAM: Duel DDR3 8GB
Motherboard: P8H77-V LE

So for the last few months I've been plagued with BSOD issues while gaming. These only ever occur while in actual gameplay, and doesn't happen in not so demanding games.

This is one of them how it appears in BlueScreenView:



My drivers are all up to date. My GPU doesn't appear to be overheating either. I use MSI Afterburner to monitor it and I've never seen it go above 70.

Now, there's another one I'm more concered with that I get when I lower my GPU clock speed. And to be clear, this is from the dafault speed. I have never OC'd any of my hardware. Anyway, it still happens in gameplay, takes a bit longer to happen, though. There is also periodic freezing and sound looping before it happens. Here's a screenshot of when it happens. Sorry if it's a bit unclear. I could try to get another one if it is.



The annoying thing about this one is that it doesn't create any dump files, or appear in BlueScreenView. This is the only info I have on it. Now, for this one I have tried everything suggested here (Second post). All the tests have shown no errors, including the memtest86+, which I ran for 10 passes. The only interesting thing is, when I run the extended version of the Memory Diagnostics Tool, it always gets stuck at 21%. It seems to be a pretty common problem, but could it be a sign that my RAM is busted, or doesn't it matter since, as I already said, the memtest showed no errors for 10 passes? I have also ran a full chkdsk which came up with no errors.

Anyway, I hope that's all the info that's needed. Attached is the required info of my system, along with the dump files. Remember, though, those dump files are only of the first BSOD issue I talked about, as the other one doesn't create any.


My System SpecsSystem Spec
.
21 Jun 2015   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello, James27. Here are your dump results, and I have a few questions.

Code:
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffff98066a8a4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880050cead4, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
Debugging Details:
FAULTING_IP: 
nvlddmkm+82fad4
fffff880`050cead4 48ff25e5f1ebff  jmp     qword ptr [nvlddmkm+0x6eecc0 (fffff880`04f8dcc0)]
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
Why do you have Driver Verifier enabled?

Code:
MANUALLY_INITIATED_CRASH (e2)
The user manually initiated this crash dump.
Arguments:
Arg1: 0000000000000000
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
------------------
 
BUGCHECK_STR:  MANUALLY_INITIATED_CRASH
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
Please explain that to me also, you had 2 of them that I checked.
My System SpecsSystem Spec
22 Jun 2015   #3
James27

Windows 7 Home Premium 64bit
 
 

Dangit, I had a feeling I should have explained that. The driver verifier and manual crash were suggested to me elsewhere. I heard that the verifier helps you tell if it's a driver problem. To be honest I still don't fully understand it. It's not running anymore, in any case. I supposed the manual crash was suggested in order to force a dump file. You can ignore it, it isn't going to be much use here.
My System SpecsSystem Spec
.

22 Jun 2015   #4
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Did you undo the manual crash? I can honestly think of no reason that would help find the problem. The purpose of a dump file is to try to get it to tell you what caused it. With a manual dump, you already know what caused it.... You.
My System SpecsSystem Spec
22 Jun 2015   #5
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Please try to reinstall your Graphics driver using this method, NVIDIA Drivers - Avoid Problems
My System SpecsSystem Spec
22 Jun 2015   #6
James27

Windows 7 Home Premium 64bit
 
 

Thanks for the link. I'll try that and get back to you.
My System SpecsSystem Spec
22 Jun 2015   #7
James27

Windows 7 Home Premium 64bit
 
 

Well I reinstalled my divers following those steps, hasn't helped. Still getting the same blue screens.
My System SpecsSystem Spec
22 Jun 2015   #8
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

What manufacturer and Model PSU do you have? Also, please go to BIOS and tell me the Values for the +1`2V, +5V and +3.3V
My System SpecsSystem Spec
22 Jun 2015   #9
James27

Windows 7 Home Premium 64bit
 
 

Unfortunately, my PSU is the only thing I've never been able to find any info on. I did have a look at it once, and all I saw was the serial number, which is kb110600566, and a label with the number 110527.

Anyway, I went to BIOS and these are the values:

3.3v goes between 3.205 and 3.185. 5v = 5.070. 12v = 11.880.
My System SpecsSystem Spec
22 Jun 2015   #10
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Most Power Supplies I have ever seen always have a white sticker on the side with the Max Power wattage as well as the Amps on the +12V, +5V and +3.3V and other information. If you know where you bought it, check there.
My System SpecsSystem Spec
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 stop 0x00000f4 and Live Kernal Event (BCcode 116) while gaming




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