Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random BSOD, Error code 0x124

22 Jun 2015   #1
chrismeraz

Windows 7 Ultimate x64
 
 
Random BSOD, Error code 0x124

Hi! fist of all, sorry for my bad english.

I've been getting BSOD for a like a month now, i had my laptop stored for a year because the power jack and poder cord of my laptop where broken. A month ago i asked a friend to help me soldering both. Since then, ive been getting bsod when i open several chrome tabs, connect a second monitor to the laptop, or try to run unity3d. BSOD usually happens after a couple of minutes of doing one of those things or just random after using the computer for a couple of hours.

i ran memtest86 for 14 hours, chkdsk /f /r, 0 errors.

im wondering what else can i do, please help.


My System SpecsSystem Spec
.
23 Jun 2015   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome Chris sorry you have been waiting for a bit.
I am no expert but will have a go - now in the dump files there is a possible problem with the processor or it could be down to drivers of some sort ie chipset.

First can you run Speccy and if possible send back the temps on that machine please https://www.piriform.com/speccy/download if the readings come back as rather high then I suggest you check out the air intake and outlet of the laptop see my little ditty (below) for checking that out because the machine has just been lying around for so long it might well be just a build up of crud in it.


Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80046d4038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b6000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000010015, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------

BUGCHECK_STR:  0x124_AuthenticAMD
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
CURRENT_IRQL:  f
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
STACK_TEXT:  
fffff800`00ba6ac8 fffff800`02e28a3b : 00000000`00000124 00000000`00000000 fffffa80`046d4038 00000000`b6000000 : nt!KeBugCheckEx
fffff800`00ba6ad0 fffff800`02feb9a3 : 00000000`00000001 fffffa80`046d4ea0 00000000`00000000 fffffa80`046d4ef0 : hal!HalBugCheckSystem+0x1e3
fffff800`00ba6b10 fffff800`02e28700 : 00000000`00000728 fffffa80`046d4ea0 fffff800`00ba6e70 00000000`1d325d00 : nt!WheaReportHwError+0x263
fffff800`00ba6b70 fffff800`02e28052 : fffffa80`046d4ea0 fffff800`00ba6e70 fffffa80`046d4ea0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff800`00ba6cc0 fffff800`02e1be8f : 00000000`34818385 00000000`00000001 fffff800`00ba6ef0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff800`00ba6d00 fffff800`02ed032c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff800`00ba6d30 fffff800`02ed0193 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff800`00ba6e70 00000000`152b9223 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`0025eaa8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x152b9223

STACK_COMMAND:  kb
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: AuthenticAMD
IMAGE_NAME:  AuthenticAMD
DEBUG_FLR_IMAGE_TIMESTAMP:  0
IMAGE_VERSION:  
FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_TLB
BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_TLB
ANALYSIS_SOURCE:  KM
FAILURE_ID_HASH_STRING:  km:x64_0x124_authenticamd_processor_tlb
FAILURE_ID_HASH:  {43d6b821-8662-dfa6-fb8b-cfa627fa2356}
Followup: MachineOwner

CLEANING A LAPTOP FAN& COOLER RAD

The thing you do is toturn over the laptop and shine a very bright light into the air intake aperture(you will see the fan there) and then while doing that look at the outlet venton the end of the laptop you should see the light quite clearly shining throughthe cooling " radiator" if not - it is clogged and will need cleaningas will probably the fan opening.

You can do this byblowing it out using a compressed air can in short bursts.

BUT ONE WORD OF WARNING DO NOT blow the air into the fan opening withoutinserting say a plastic rod or large cable tie to stop the fan from spinning asthe air blast will spin the fan at a very high speed that it is not designed totake and may wreck the bearing!!

To clean the slots in the radiator use a pipecleaner or one of those craft covered wire sticks - they are referred to aschinelle sticks - see pic. But do be very careful not to be overly heavy handedyou will find it might take a second or two or a few minutes to clear theheavier build ups.
My System SpecsSystem Spec
25 Jun 2015   #3
chrismeraz

Windows 7 Ultimate x64
 
 

Hi! Thanks for the response. Already cleaned the computer fan surrounding area, checked again still looks pretty clean.

As for Speccy, i close everything up before running it? i ask cause i opened a video while running it, and motherboard and graphis temp went up from 46 to 60

storage temp is 37
My System SpecsSystem Spec
.

25 Jun 2015   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok mate if you mean it goes from 46 (which I think is little high for ?idle) to 60 running thr video then the top temp is ok. So it leaves one thinking it is still not clear what is causing the problem it could even be the CPU itself breaking down I will have to have another look at the dump files.
My System SpecsSystem Spec
25 Jun 2015   #5
cinder

Windows 7 Ultimate x64
 
 

I had this error and it turned out to be Gigabyte software. If you have any, install it all.
My System SpecsSystem Spec
26 Jun 2015   #6
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by cinder View Post
I had this error and it turned out to be Gigabyte software. If you have any, install it all.
Yep I had rabid problems with my Gigabyte based Sandy Bridge build too with their supplied and downloaded software but this is a Lenovo laptop and unless there is something Gigabyte that has been installed though I haven't a clue how or why then I would go further to say it might be factory installed Lenovo bloat.

The thing is it is pointing to a CPU problem or some closely related hardware issue. But at least it was a good thought for lateral thinking
My System SpecsSystem Spec
26 Jun 2015   #7
GokAy

Windows 7 Ultimate x64 SP1
 
 

OP is from Mexico and that idle may be normal?

Did you try running on battery alone or without the battery (turn off the laptop before removing)?
My System SpecsSystem Spec
26 Jun 2015   #8
GokAy

Windows 7 Ultimate x64 SP1
 
 

Also found this in the HowTo section. See if it helps

Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
26 Jun 2015   #9
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by GokAy View Post
OP is from Mexico and that idle may be normal?

Did you try running on battery alone or without the battery (turn off the laptop before removing)?
Yes Gokhan wasn't thinking ambient temps as you know out here can be 40C+ and unless one has air con it is your starting temp eh?

The no battery is a good idea as running o it is going to produce a fair bit of heat
My System SpecsSystem Spec
26 Jun 2015   #10
chrismeraz

Windows 7 Ultimate x64
 
 

what is "Gigabyte software"?

The temp reading was done running battery alone. I havent open many chrome tabs, videos or use computed for many hours these days, and so far no BSOD, i will be on my computer for the rest of the day until i get a BSOD to upload a the dumplog. Ill test withouth the battery too
My System SpecsSystem Spec
Reply

 Random BSOD, Error code 0x124




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD when PC left idle; Error Code 0x124
This is my first custom PC build and I thought everything was going smoothly until I started getting BSoDs whenever I left the PC idle with not inputs for a period of time. Now, mind you I can go days without a BSoD if I don't leave it alone and idle. I mean even just leaving the space bar held...
BSOD Help and Support
Random BSOD error 0x124, CPU suspected
Hi sevenforums. I'm usually pretty good at solving PC problems but this one has me stumped. I've been using my custom built PC fine for about a year until about the past month or so I've been getting random BSOD. I've read a TON of stuff here and elsewhere on how to resolve it to no avail. ...
BSOD Help and Support
BSOD at random times, error 0x124
Okay I've been getting BSOD of with the error 0x124 for awhile now. Sometimes I wouldn't get one for days, sometimes I'd get when ~5mins after I just got one. It happens a lot when playing games, but happens when I'm just surfing the web too. Can any of you great masters of the BSOD help me out?...
BSOD Help and Support
BSOD error 0x124, random intervals
I am having random BSODs for almost a week now and it can happen either when playing Dota 2, BF3 or even just watching a stream or Youtube vid. The STOP error I'm getting is 0x00000124 My dump files are attached, any help would be appreciated. Thanks
BSOD Help and Support
Seemingly Random BSOD. STOP ERROR: 0xA, 0x7E, 0x124 mostly.
**The following will be a pretty long post of what I've tried over the past couple days from reading this forum as well as a few others to get an idea of where to start.** **In case someone only glances at this and ask me to post the memory.dmp file as I have explained below at this point in...
BSOD Help and Support
BSOD at random times error 0x124 and 0x101
Hello I've been getting random BSODs while using my computer. It occurs most frequently during gaming. I have a gateway fx 6800-01e 3 years old running windows 7 home premium x64. I bought this as an upgrade from vista. attached are my dump files performance report and system information. Please...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:09.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App