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Windows 7: BSOD every bootup

22 Jun 2015   #1
Alebasco

Windows 7 Home Premium 64-bit
 
 
BSOD every bootup

BSOD history:
Used to get a BSOD ~2 months ago. Was an issue with my LAN drivers, updated them, and it went away.

Steps leading up to current BSOD:
Was working with the Oculus Rift a lot, switching between 2 monitors, and 1 monitor and the Oculus. This caused a few system freakouts, which I had to hard shutdown, but it always booted fine after.

Last night I was going to watch some Netflix on my 2nd monitor, which had been plugged in and working already. I turned the monitor to face my bed, and fullscreened Netflix, and everything went black. Hard shutdown - reboot into BSOD everytime before the login screen. Safe mode still works thankfully, and I have attached the required file. I also ran Memtest86 with no problems. I tried to do a system restore, but it could not find any restore points, even though I made several myself, in addition to the automated restore points..

I've been looking at the DMP files, but I haven't had much luck figuring out what is causing it - any help would be appreciated.


My System SpecsSystem Spec
.
22 Jun 2015   #2
Alebasco

Windows 7 Home Premium 64-bit
 
 
Still unsolved - BugCheck 3B

Quote:
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 0000000000000000, Address of the instruction which caused the bugcheck
Arg3: fffff880087127b0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
+1
00000000`00000000 ?? ???

CONTEXT: fffff880087127b0 -- (.cxr 0xfffff880087127b0;r)
rax=fffffa800db43000 rbx=fffff8a002267ab0 rcx=fffff8a002267ab0
rdx=0000000000000001 rsi=0000000000000001 rdi=fffff880087131f8
rip=0000000000000000 rsp=fffff88008713198 rbp=fffff88008713250
r8=fffff880087131f8 r9=fffffa800eafc5a0 r10=fffff80003a5c588
r11=fffff88008713258 r12=0000000000000001 r13=fffff8a002267ab0
r14=0000000000000000 r15=fffffa800d93b000
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010286
00000000`00000000 ?? ???
Last set context:
rax=fffffa800db43000 rbx=fffff8a002267ab0 rcx=fffff8a002267ab0
rdx=0000000000000001 rsi=0000000000000001 rdi=fffff880087131f8
rip=0000000000000000 rsp=fffff88008713198 rbp=fffff88008713250
r8=fffff880087131f8 r9=fffffa800eafc5a0 r10=fffff80003a5c588
r11=fffff88008713258 r12=0000000000000001 r13=fffff8a002267ab0
r14=0000000000000000 r15=fffffa800d93b000
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010286
00000000`00000000 ?? ???
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0x3B

PROCESS_NAME: csrss.exe

CURRENT_IRQL: 0

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

LAST_CONTROL_TRANSFER: from 0000000000000000 to 0000000000000000

STACK_TEXT:
fffff880`08711ee8 fffff800`038c6fe9 : 00000000`0000003b 00000000`c0000005 00000000`00000000 fffff880`087127b0 : nt!KeBugCheckEx
fffff880`08711ef0 fffff800`038c693c : fffff880`044dec50 fffff880`044d5e5f 00000000`69634d00 fffff8a0`0097d820 : nt!KiBugCheckDispatch+0x69
fffff880`08712030 fffff800`038f331d : fffff960`0031527c fffff960`002e3dc4 fffff960`00020000 fffff880`08712f58 : nt!KiSystemServiceHandler+0x7c
fffff880`08712070 fffff800`038f20f5 : fffff800`03a1c2d4 fffff880`087120e8 fffff880`08712f58 fffff800`03855000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`087120a0 fffff800`03903081 : fffff880`08712f58 fffff880`087127b0 fffff880`00000000 fffff880`087131f8 : nt!RtlDispatchException+0x415
fffff880`08712780 fffff800`038c70c2 : fffff880`08712f58 fffff8a0`02267ab0 fffff880`08713000 00000000`00000001 : nt!KiDispatchException+0x135
fffff880`08712e20 fffff800`038c5c3a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`08713000 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!KiSystemServiceHandler+7c
fffff800`038c693c b801000000 mov eax,1

SYMBOL_STACK_INDEX: 2

SYMBOL_NAME: nt!KiSystemServiceHandler+7c

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 5507a73c

IMAGE_VERSION: 6.1.7601.18798

FAILURE_BUCKET_ID: X64_0x3B_nt!KiSystemServiceHandler+7c

BUCKET_ID: X64_0x3B_nt!KiSystemServiceHandler+7c

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:x64_0x3b_nt!kisystemservicehandler+7c

FAILURE_ID_HASH: {98b16200-c8e1-7c6b-5b7c-61959079c4be}

Followup: MachineOwner
Still not sure what to do with this
My System SpecsSystem Spec
22 Jun 2015   #3
Alebasco

Windows 7 Home Premium 64-bit
 
 
CSRSS.exe

Doing some more research:

Quote:
the process csrss.exe is closely dependent on power management schemes implemented by the system as defined under the Control Panel option
This reminds me more specifically of WHEN the first crash happened - I closed the lid on my laptop (which is set to keep the other display going). Both screens went black. When I reopened the laptop, it stayed black so I did a hard reset, and from there it BSOD every boot.

Hopefully this helps someone help me figure this out..
My System SpecsSystem Spec
.

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 BSOD every bootup




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