BSOD On Asus Laptop

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  1. Posts : 64
    10 Pro and 8.1 Home
       #1

    BSOD On Asus Laptop


    I'm getting a blue screen on Asus Laptop, it's a fairly basic laptop and I only use it while travelling. Below is the dump files, I hope I've uploaded the right files.
      My Computer


  2. Posts : 2,781
    Windows 10 Pro x64
       #2

    Hey there!
    Code:
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_BUS_PRV
    
    BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_BUS_PRV
    I only use it while travelling.
    This could mean that it got damaged while traveling. Try to replace the CPU cooler and see if that works, if it dosen't then it is the CPU which is failing.
      My Computer


  3. Posts : 64
    10 Pro and 8.1 Home
    Thread Starter
       #3

    Laith said:
    Hey there!
    Code:
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_BUS_PRV
    
    BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_BUS_PRV
    I only use it while travelling.
    This could mean that it got damaged while traveling. Try to replace the CPU cooler and see if that works, if it dosen't then it is the CPU which is failing.
    So your saying it's heating up, I'll reseat the CPU and put some thermal paste on it and I'll see how I go, it's unusual for a CPU to fail but it could be. Thanks for reply.
      My Computer


  4. Posts : 2,781
    Windows 10 Pro x64
       #4

    No problem, to see if your temps are high then post a Speecy log. Speccy - Advanced System Information Tool
      My Computer


  5. Posts : 64
    10 Pro and 8.1 Home
    Thread Starter
       #5

    The temp is steady at 34C, I'll post a snapshot later as I'm on my desktop now.
      My Computer


  6. Posts : 2,781
    Windows 10 Pro x64
       #6

    Okay good.
      My Computer


  7. Posts : 64
    10 Pro and 8.1 Home
    Thread Starter
       #7

    Here is speccy capture of CPU.
      My Computer


  8. Posts : 2,781
    Windows 10 Pro x64
       #8

    Hmm, this might be the CPU failing.
      My Computer


  9. Posts : 64
    10 Pro and 8.1 Home
    Thread Starter
       #9

    Laith said:
    Hmm, this might be the CPU failing.
    Why would you think that?
      My Computer


  10. Posts : 2,781
    Windows 10 Pro x64
       #10

    Code:
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_BUS_PRV
    That's why.
      My Computer


 
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